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XelHa All Inclusive

Rated 5.00 out of 5 based on 1061 customer ratings

(1061 customer reviews)

XelHa All Inclusive Tour, 5 restaurants, snorkel, slides and scenic tower

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XelHa All Inclusive Tour
5 restaurants, snorkel, slides and scenic tower

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Description
Reviews (1061)

Description

The hidden paradise of the Riviera Maya, an ecological park with a vast marine life and natural reefs, has 5 themed restaurants included, unlimited drinks in 7 bars, slides and scenic tower, the perfect tour to go with family, couple or friends.

5 Restaurants
Unlimited drinks
Unlimited snorkeling
Comfortable roundtrip transportation

Included

Round trip transportation
Park admission
Unlimited food and drinks
Bays and natural pools
Unlimited snorkeling
Snorkel equipment in 5 different modules
Access to the lighthouse and slides
Children’s world
Lockers and towels
Hammocks and rest areas
Bathrooms, dressing rooms and showers

Not included

Extraordinary activities

We will pick you up at your hotel in Cancun and Riviera Maya, if we do not have availability in your accommodation, we will assign you the closest meeting point to your hotel.

You will receive the pick-up time one day before the tour, each hotel has a different pick-up time, please check your email or you can contact us by WhatsApp if you do not receive your confirmation one day before the tour.

You will enjoy a full day tour of fun, since the opening of the park you have at your disposal a restaurant for breakfast, snorkeling and activities are unlimited, as well as drinks in any of its 7 bars, you can eat, drink and snorkeling as much as you want and can.

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Infants must sit on laps
Not recommended for travelers with back problems
Not recommended for pregnant travelers
No heart problems or other serious medical conditions
It is recommended to bring an extra change of clothes
All children must be accompanied by an adult at all times
The activity is suggested for children from 5 years old
Tour duration and activities may vary based on weather conditions and other factors
The pick-up times at the hotels, itinerary and return time may be affected by issues beyond our control such as weather or traffic.
Most travelers can participate
Reservations less than 24 hours in advance will be subject to availability.

You can cancel up to 24 hours in advance of the experience for a full refund, if you cancel with less time, arrive late or do not show up, no refund will be offered.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Tripadvisor Reviews

1061 reviews for XelHa All Inclusive

Rated 5 out of 5

rita p – June 17, 2022

Disappointed with not only the price but the lack of guidance on what to do when you
arrive. The all inc food was like eating slops for breakfast. Lunch was a little better. The good points was the snorkeling. Beautiful fish but a long long trip from cancun
Rated 5 out of 5

BHL – June 17, 2022

Well worth the cost and a full day of activities. The lazy river is amazing and guests relax and ride it as a lazy river! Snorkeling was great we had our own equipment sometimes confusing remembering where your locker was located Even enjoyed an afternoon nap in the hammocks. Food choices limited and poor quality. Drinks not great either. Eat a big breakfast before going and hope you’re not hungry at lunch!
Rated 5 out of 5

Dr. V – June 17, 2022

So my husband and I visited while on our honeymoon in the Riviera Maya, and I must say this place is the best!!!! Xel-Ha is an activity-filled water park where you get to swim in a cenote, snorkel in a cenote, lounge/float on a donut in a cenote, zip-line, jump off a cliff onto the cenote, swim in a cave, get on a slide and so much more!! The best part is your ticket includes an all-you-can-eat buffet all day including unlimited drinks. You get your own locker, towel, snorkeling gear and life vest. If you’re visiting the area for a short period of time, I highly recommend Xel-Ha as this place has almost everything you need to get the whole Tulum-Cenote-Riviera Maya experience.
Rated 5 out of 5

gm7575 – June 17, 2022

The tour and all inclusive was great. The transportation was made easy and the tour guide explained everything were well. However, we lost a lot of time in idle things. The park opens at 8 or 9 and we arrived at almost 10:30, and made it in by 11am. We were picked up at 7am and didnt have breakfast. We were very hungry so we had breakfast but it was more like lunch. The park itself is nice and has a lot of neat things to explore. I would recommend setting up your own transportation at an earlier time so you can get the most out of your money and day. You have all meals included so you might as well show up early to use all the perks. Being there early also allows you time to book activities (I.e. swimming with dolphins, zip line etc.). We took the bike ride to the river start. The mangroves were gorgeous!

Take zinc based sunblock, a water protecting phone cover, sunglasses and hat you don’t mind losing, water shoes and MOSQUITO REPELLANT!! YOU WILL BE BIT!!
Rated 5 out of 5

Ivy R – June 17, 2022

I don’t want to oversell this place too hard, but this daytrip was the highlight of our vacation, and one of the best days of my life as a parent.

We have three very active kids- a fairly timid 8 year old, adventurous 5 year old and wild 1.5 year old. It was absolutely perfect for all of us.

We are pretty adventurous as a family, but getting to snorkel as a family of five through the lagoon and later the mangroves was such an amazing experience. Of course the 1 year old did not really snorkel, but the water was so calm he was able to bob along with one adult as the other adult snorkeled with the older kids.

Then there are all of these little adventure areas -one ninja warrior type course with water slides and a obstacle course type playground. And the small zip lines were a true highlight! I think kids have to be 6 or 7 to do it 😉

We went in the summer so it was not super crowded- I imagine there might be a lot of lines if you go during peak season but it would still be fun.