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XelHa All Inclusive

Rated 5.00 out of 5 based on 1061 customer ratings

(1061 customer reviews)

XelHa All Inclusive Tour, 5 restaurants, snorkel, slides and scenic tower

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XelHa All Inclusive Tour
5 restaurants, snorkel, slides and scenic tower

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Description
Reviews (1061)

Description

The hidden paradise of the Riviera Maya, an ecological park with a vast marine life and natural reefs, has 5 themed restaurants included, unlimited drinks in 7 bars, slides and scenic tower, the perfect tour to go with family, couple or friends.

5 Restaurants
Unlimited drinks
Unlimited snorkeling
Comfortable roundtrip transportation

Included

Round trip transportation
Park admission
Unlimited food and drinks
Bays and natural pools
Unlimited snorkeling
Snorkel equipment in 5 different modules
Access to the lighthouse and slides
Children’s world
Lockers and towels
Hammocks and rest areas
Bathrooms, dressing rooms and showers

Not included

Extraordinary activities

We will pick you up at your hotel in Cancun and Riviera Maya, if we do not have availability in your accommodation, we will assign you the closest meeting point to your hotel.

You will receive the pick-up time one day before the tour, each hotel has a different pick-up time, please check your email or you can contact us by WhatsApp if you do not receive your confirmation one day before the tour.

You will enjoy a full day tour of fun, since the opening of the park you have at your disposal a restaurant for breakfast, snorkeling and activities are unlimited, as well as drinks in any of its 7 bars, you can eat, drink and snorkeling as much as you want and can.

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Infants must sit on laps
Not recommended for travelers with back problems
Not recommended for pregnant travelers
No heart problems or other serious medical conditions
It is recommended to bring an extra change of clothes
All children must be accompanied by an adult at all times
The activity is suggested for children from 5 years old
Tour duration and activities may vary based on weather conditions and other factors
The pick-up times at the hotels, itinerary and return time may be affected by issues beyond our control such as weather or traffic.
Most travelers can participate
Reservations less than 24 hours in advance will be subject to availability.

You can cancel up to 24 hours in advance of the experience for a full refund, if you cancel with less time, arrive late or do not show up, no refund will be offered.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Tripadvisor Reviews

1061 reviews for XelHa All Inclusive

Rated 5 out of 5

Robert A – June 17, 2022

I will start by sharing that we had a great time at Xel-Ha. They have plenty of activities with a great variety, so unless you are trying to be bored, you should have plenty of engaging fun while you are here.

If you want to just sit and relax – by yourself, or where you can people watch – you can do that too.

The most enjoyed activity by our group, was the Power Snorkel. You’ve seen it in many movies, and here you can do it. Definitely cool.

A close second was the Snuba with the Stingray’s. Pretty fun.

Photo Packages – Highly Recommend – they have plenty of camera stations. If you take advantage of them, you will get your money’s worth for sure!

WHAT XEL-HA IS…
Lot’s of other activities. No need to list them, as you can see them in any brochure or here on line. For an easy one-stop to do a lot of things, this is great. And, I do recommend it !!

WHAT IT IS NOT…
This is NOT the best place to go snorkeling. This is NOT the best place to see a Cenote. It is NOT the best Zip Lining. It is NOT the best river float. etc.

If you are wanting a fantastic…single…experience, this is not your place.

If you want a great variety of activities that the whole family can try, this is a wonderful choice.
Rated 5 out of 5

amiep_12 – June 17, 2022

We spent the entire day here and still didn’t get to do everything, the park is huge with much to do. We saw wild monkeys and parrots which was a highlight, otherwise lots of animals – in captivity – some with great living quarters some with awful and sad enclosures. The cave/river float was a highlight, and the evening show to end it all was incredible. Great eats and lots of places around the park to grab a snack. If looking to save time, skip the jungle walk it was fairly lame, save the time to do something you really want to do. It really is beautiful and I’m glad we went.
Rated 5 out of 5

Rafael M – June 17, 2022

Great weather this time of year, and crowds were light. River swim was good, not too cold. Staff is friendly.
Rated 5 out of 5

sara – June 17, 2022

This was our second visit to Xel-ha and loved it just as much as first time round.

The biggest attraction is the lazy river – it is easily a mile long if not longer, you can either jump on a tube (rubber ring) or swim/snorkel. We Decided to swim/snorkel. (Top tip, wear flippers or you will be trying to get to the end forever!)

Lots of snorkelling, seen some amazing fish, big and small.

Lots of other attractions you can pay for. I’m not a big fan of captive dolphins so stayed away from them.

Day was fully inclusive of food & drinks which was great, breakfast was strange but lunch excellent.

All equipment provided, however I would recommend taking a full face snorkel mask if you have one. Also swim shoes are a must as there is a lot of walking about.
Rated 5 out of 5

Dody Fab – June 17, 2022

If you love water , this is the place for you.

Let me start by saying the water is NOT cold, and this makes it so easy to spend the day in the water.

You have to wear a life jacket and there are tons around the park, so don’t be too concerned If you’re not a strong swimmer.

There’s not loads to do but enough included for free to have a fun day :
Lazy river
Snorkeling
Cliff jumps (X2)
Assault course
Zip lines
Fish feeding
Lighthouse slide & views
Floating bridge
Underwater river / caves
Cenotes
Rope swing (not very big)

I was reluctant at first due to the quite steep cost (considering its basically snorkelling) but it was definitely worth it and I would 100% go again.
Could have spent the whole afternoon just watching people fall off the assault course.

TIP – When you go round there are places where you can scan your wristband so a photo is taken, do this as much as possible! We didn’t as I never buy photos from these places as they are a rip off but the photos are actually brilliant, I honestly don’t think I’ve ever looked so good. We didn’t get enough photos to make it worthwhile to buy the package.

They do sell waterproof phone cases in the shop but they are expensive! Like £30. Get one before you come or from Playa.

There are a few different restaurants on site, we ate at the international buffet and the food was surprisingly good. Prawns, pizza, noodles etc.

The only thing that put me off this park is that it sells animal encounter attractions for a premium. It’s supposed to be an eco park ( no chemical sunscreen allowed) , but yet it keeps manatees and dolphins in small enclosures and forces them to play with guests. I felt so sorry for the animals, if you truly liked these animals I’m not sure why you would pay to keep them in captivity. It’s basically a prison.