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XelHa All Inclusive

Rated 5.00 out of 5 based on 1061 customer ratings

(1061 customer reviews)

XelHa All Inclusive Tour, 5 restaurants, snorkel, slides and scenic tower

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XelHa All Inclusive Tour
5 restaurants, snorkel, slides and scenic tower

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Description
Reviews (1061)

Description

The hidden paradise of the Riviera Maya, an ecological park with a vast marine life and natural reefs, has 5 themed restaurants included, unlimited drinks in 7 bars, slides and scenic tower, the perfect tour to go with family, couple or friends.

5 Restaurants
Unlimited drinks
Unlimited snorkeling
Comfortable roundtrip transportation

Included

Round trip transportation
Park admission
Unlimited food and drinks
Bays and natural pools
Unlimited snorkeling
Snorkel equipment in 5 different modules
Access to the lighthouse and slides
Children’s world
Lockers and towels
Hammocks and rest areas
Bathrooms, dressing rooms and showers

Not included

Extraordinary activities

We will pick you up at your hotel in Cancun and Riviera Maya, if we do not have availability in your accommodation, we will assign you the closest meeting point to your hotel.

You will receive the pick-up time one day before the tour, each hotel has a different pick-up time, please check your email or you can contact us by WhatsApp if you do not receive your confirmation one day before the tour.

You will enjoy a full day tour of fun, since the opening of the park you have at your disposal a restaurant for breakfast, snorkeling and activities are unlimited, as well as drinks in any of its 7 bars, you can eat, drink and snorkeling as much as you want and can.

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Infants must sit on laps
Not recommended for travelers with back problems
Not recommended for pregnant travelers
No heart problems or other serious medical conditions
It is recommended to bring an extra change of clothes
All children must be accompanied by an adult at all times
The activity is suggested for children from 5 years old
Tour duration and activities may vary based on weather conditions and other factors
The pick-up times at the hotels, itinerary and return time may be affected by issues beyond our control such as weather or traffic.
Most travelers can participate
Reservations less than 24 hours in advance will be subject to availability.

You can cancel up to 24 hours in advance of the experience for a full refund, if you cancel with less time, arrive late or do not show up, no refund will be offered.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Tripadvisor Reviews

1061 reviews for XelHa All Inclusive

Rated 5 out of 5

Romi G – June 17, 2022

Xel-ha is beautiful and very well run. The cenotes are just “ok,” but the lazy river is gorgeous and the snorkeling is amazing. Without the fear of open ocean water snorkeling, you still can achieve all of the wonder of swimming amidst vibrant, dense schools of large fish. It was an incredible first snorkeling experience for our kids when they were young, and they still love it as teens.
Food and drinks are plentiful, there is plenty of space to spread out here. We were on a tour that dropped us off at 8 am so we had to kill time before open. The restaurants do not open until 9:30 am so if you want to start with breakfast, no need to arrive as early as our tour bus did. They give you eco-friendly sunscreen and will hold your non-eco friendly bottle for you. They also sell bigger bottles of sunscreen, watershoes, water shirts, etc. The water was gorgeous and the lagoon is big and takes a while to swim and explore. My son hurt his shoulder on the zipline, and also hit bottom when jumping off the cliff. So, be aware of your own safety, the park isn’t going to babysit you! The lighthouse water slide was pretty fun, lots of stairs but a fun ride down. We didn’t need the full time at the park, by 4 pm we felt done and then we just hung around on the hammocks for two hours until our bus was leaving. But overall, we loved this park! Extremely unique and beautiful.
Rated 5 out of 5

CRobertson2579 – June 17, 2022

The greatest outdoor, do what you want, day in beautiful jungle and lagoon waterpark. Enjoyed the tubing through the jungle, the cliff jumps, the incredible wild fish and the forest waterholes to swing into. We’re going back in 2020 for another day when we are in Cancun. 2 hour trip from the barrier strip.
Rated 5 out of 5

Melafont – June 17, 2022

I’ve always wanted to go here while visiting Playa del Carmen and it was so much fun. Our tickets included lockers and all you can eat food and beverages (including alcohol). We did the river tubing, snorkeling, water slide and zip lining. There was so much more we could of done but ran out of time.

Bring reef safe sunscreen, if not they give you for free. You don’t need towels, they have them there.
Rated 5 out of 5

Lauren RD – June 17, 2022

Perfection!! Could spend the week there! Food was great not sure why anyone would say it isn’t! It traditional Mexican not the Americanized Crap we eat in America. Don’t question it. Go and do it without a tour!!! You can go as 2 adults with all inclusive for u see $200 US.
Rated 5 out of 5

Tonya R – June 17, 2022

When you are sitting at home in your your frozen Province day dreaming about excursions for an upcoming trip this park often comes up. So grateful that I booked it.
We were staying at the Bahia Principe Tulum/Coba resort, so we just took the colectivo bus there. We got there as soon as the park opened and had no problems navigating around the park.
We decided to take the bikes up the path to the then ride down the lazy river through the mangroves on inner tubes. What a beautiful start to a day. Then snorkeling around the bay where there is a dazzling area of sea life waiting to be viewed. I had 5 rays swim underneath me…. wow!
I loved that it was all-inclusive and especially enjoyed the Mexican resturant there. The food was incredible and not what I was expecting at a park. I thought it was going to be flavorless and cheap to feed the masses, and instead, it was well seasoned, hot and very well served. One of the waiters brought us over a plate of sweet pumpkin to try and we were hesitant because it looked odd. OMG…. awesomenessness with icecream.
Then back out in the water to see things you only experience through glass in Canada. We loved going here. We appreciated every moment and made some incredible memories for the day.