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XelHa All Inclusive

Rated 5.00 out of 5 based on 1061 customer ratings

(1061 customer reviews)

XelHa All Inclusive Tour, 5 restaurants, snorkel, slides and scenic tower

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XelHa All Inclusive Tour
5 restaurants, snorkel, slides and scenic tower

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Description
Reviews (1061)

Description

The hidden paradise of the Riviera Maya, an ecological park with a vast marine life and natural reefs, has 5 themed restaurants included, unlimited drinks in 7 bars, slides and scenic tower, the perfect tour to go with family, couple or friends.

5 Restaurants
Unlimited drinks
Unlimited snorkeling
Comfortable roundtrip transportation

Included

Round trip transportation
Park admission
Unlimited food and drinks
Bays and natural pools
Unlimited snorkeling
Snorkel equipment in 5 different modules
Access to the lighthouse and slides
Children’s world
Lockers and towels
Hammocks and rest areas
Bathrooms, dressing rooms and showers

Not included

Extraordinary activities

We will pick you up at your hotel in Cancun and Riviera Maya, if we do not have availability in your accommodation, we will assign you the closest meeting point to your hotel.

You will receive the pick-up time one day before the tour, each hotel has a different pick-up time, please check your email or you can contact us by WhatsApp if you do not receive your confirmation one day before the tour.

You will enjoy a full day tour of fun, since the opening of the park you have at your disposal a restaurant for breakfast, snorkeling and activities are unlimited, as well as drinks in any of its 7 bars, you can eat, drink and snorkeling as much as you want and can.

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Infants must sit on laps
Not recommended for travelers with back problems
Not recommended for pregnant travelers
No heart problems or other serious medical conditions
It is recommended to bring an extra change of clothes
All children must be accompanied by an adult at all times
The activity is suggested for children from 5 years old
Tour duration and activities may vary based on weather conditions and other factors
The pick-up times at the hotels, itinerary and return time may be affected by issues beyond our control such as weather or traffic.
Most travelers can participate
Reservations less than 24 hours in advance will be subject to availability.

You can cancel up to 24 hours in advance of the experience for a full refund, if you cancel with less time, arrive late or do not show up, no refund will be offered.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Tripadvisor Reviews

1061 reviews for XelHa All Inclusive

Rated 5 out of 5

serafin65 – June 17, 2022

Booked online before travelling to get 25%discount, you can change the date if the weather is bad, and we got a taxi there. Highly recommend, probably best suited for ages 7 and upwards. (I am aged 54 and thoroughly enjoyed the day). Get there early to avoid queuing and make full use of the day. Snorkels, masks, lockers and towels are provided. Food is great although I recommend heading straight to the activities when you get there, as everyone else appeared to head for the breakfast buffet. We went on all the included activities once and then it was time to go. If we had more time, probably would have spent longer on the zip lines, as they were great fun. Ate in the Mexican buffet and the food was great. Only negative would be that there is nowhere to get a coffee when you arrive except the breakfast buffet, and there was no way I was standing in the queue for that.
Rated 5 out of 5

Danlong2014 – June 17, 2022

Xel ha was a great day out. The place is beautiful, so many different things to see and do. The only down side for me was the poor food on offer.
Rated 5 out of 5

Amanda C – June 17, 2022

We went on an all inclusive trip from Cancun – they pick you up at 7AM, you stay at the park all day, food and drinks are all included, and get picked up at 6PM. We arrived at about 9AM, and being there for 9 hours was way too long. I would highly recommend renting a car and having the option to leave when you are finished. It took 3 hours to get back to the hotel after – we were on a coach bus and made numerous stops to drop people off. The park is fun – there are “beaches” with lounge chairs, snorkelling, a gigantic waterslide, lazy river (which is jammed with people), zip lines and ropes course, and hammock area, so there’s lots to do. There are other experiences that cost extra; we did none of those. The food is average at best, but there are lots of choices for everyone. Not the place to be if you don’t like crowds; this place is crawling with people and there are lineups for everything.
Rated 5 out of 5

Hegals – June 17, 2022

My husband and I visited this park on our last visit to Mexico. The zip line pictures and cliff jumping pictures are misleading. The height of these activities are pretty minimal. The food and drinks were not of the quality we were used to at our resort. Line ups were pretty long. Overall I wouldn’t say this is worth it unless you are with small children.
Rated 5 out of 5

Evaggelia K – June 17, 2022

Very funny
Great not only for kids …

Not so good food, but OK
Expensive…..!

The worst was the the tiny enclosure with dolphins…