Book the XelHa All Inclusive Tour here official booking website

XelHa All Inclusive

Rated 5.00 out of 5 based on 1061 customer ratings

(1061 customer reviews)

XelHa All Inclusive Tour, 5 restaurants, snorkel, slides and scenic tower

Book now & pay later

Secure your spot while staying flexible
Book by WhatsApp and pay when boarding
Free cancellation Up to 24 hours in advance

GUARANTEED SAFE CHECKOUT

XelHa All Inclusive Tour
5 restaurants, snorkel, slides and scenic tower

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Description
Reviews (1061)

Description

The hidden paradise of the Riviera Maya, an ecological park with a vast marine life and natural reefs, has 5 themed restaurants included, unlimited drinks in 7 bars, slides and scenic tower, the perfect tour to go with family, couple or friends.

5 Restaurants
Unlimited drinks
Unlimited snorkeling
Comfortable roundtrip transportation

Included

Round trip transportation
Park admission
Unlimited food and drinks
Bays and natural pools
Unlimited snorkeling
Snorkel equipment in 5 different modules
Access to the lighthouse and slides
Children’s world
Lockers and towels
Hammocks and rest areas
Bathrooms, dressing rooms and showers

Not included

Extraordinary activities

We will pick you up at your hotel in Cancun and Riviera Maya, if we do not have availability in your accommodation, we will assign you the closest meeting point to your hotel.

You will receive the pick-up time one day before the tour, each hotel has a different pick-up time, please check your email or you can contact us by WhatsApp if you do not receive your confirmation one day before the tour.

You will enjoy a full day tour of fun, since the opening of the park you have at your disposal a restaurant for breakfast, snorkeling and activities are unlimited, as well as drinks in any of its 7 bars, you can eat, drink and snorkeling as much as you want and can.

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Infants must sit on laps
Not recommended for travelers with back problems
Not recommended for pregnant travelers
No heart problems or other serious medical conditions
It is recommended to bring an extra change of clothes
All children must be accompanied by an adult at all times
The activity is suggested for children from 5 years old
Tour duration and activities may vary based on weather conditions and other factors
The pick-up times at the hotels, itinerary and return time may be affected by issues beyond our control such as weather or traffic.
Most travelers can participate
Reservations less than 24 hours in advance will be subject to availability.

You can cancel up to 24 hours in advance of the experience for a full refund, if you cancel with less time, arrive late or do not show up, no refund will be offered.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Tripadvisor Reviews

1061 reviews for XelHa All Inclusive

Rated 5 out of 5

Janesse – June 17, 2022

We were excited to come here as we had heard so many good things. Unfortunately, our day got off to a rocky start when we had to walk past the dolphin pools when we arrived. I have never understood why it’s deemed to be O.K to keep dolphins in captivity for the sole purpose of having tourists pay for a photo of them. It’s incredibly sad.

The place itself is very pretty but incredibly busy. The “river tubing” ends up just being a crush of people going down a narrow area in the mangroves. My kids liked the cliff jumping but didn’t try the rope course as they weren’t tall enough to reach the top ropes and no one was all that interested in the small zip lines that they have.

My oldest daughter did love the snorkeling and it was a great spot for her first time as it’s calm and there are some interesting things to see. However, I didn’t feel like there were an abundance of fish. I’m not sure if that’s on the decline or what. As I said, it is incredibly busy and while they say you need to biodegradable sunscreen, most people did not have that and I can imagine that it takes it toll.

I think the biggest disappointment of the entire trip was seeing all of the snorkels just tossed in the trash at the end of the day. Apparently they haven’t found a way to clean the snorkels and re-use them, even though re-using glasses seems to be no problem in the restaurants. It was a very disheartening sight to see the trash cans overflowing of plastic when you’re in the middle of beautiful area they claim to be protecting.

I would never recommend place this nor would I return.
Rated 5 out of 5

Lara F – June 17, 2022

This was our third time there and first time with our son, 10. He loved the tower water slide, snorkeling and the float down the lagoon. We went over to the Mexican buffet for lunch which was less crowded and had great food! A really fun time for the whole family. They’ve thought of everything to make your stay great. If you can’t find biodegrade sunscreen you can trade in your bottle for some that they will give you at the entrance and then they will hand you back your bottle when you leave.
Rated 5 out of 5

Mark B – June 17, 2022

Xel-Ha! The first downfall were the dolphin pens, call me a bleeding heart but lock yourself in your house for the rest of your life. Food for thought!
The park is pretty and well maintained, bike path fun as well as the river tube run snorkeling was perfect for beginners with lots of fish to see. We also saw what I think they call a Skate Ray!
The mouth of the inlet had some pretty awesome waves crashing in the day we were there so that was a bonus too.
One may want to re-think the full day admission, we arrived at doors open and were done a little after 2:00, bus didn’t leave until 6:30 so we jumped in a cab for $60 USD to go back to the resort. It’s a long day, I wish we did a combo tour for the day with maybe the ruins in Tulum to keep interest going.
Rated 5 out of 5

Lisa M – June 17, 2022

Amazing day, faced alot of fears as scared of water. Lots to do and just a really fab day out. Lazy river, jump off the cliffs, zip lining and underwater walk. Plus zip bike….all just great activities.
Rated 5 out of 5

Cheryl L – June 17, 2022

We arrived at the park for approx 8:15 and it was nice and quiet when we arrived. It was disappointing that the breakfast restaurant did not open till 9:30 as there was a mad rush for food and it was slightly chaotic.
Snorkelling was great and I think there is lots to do without having to pay for the extra’s.
Lunch and drinks were really nice.
Pick up was at 6pm, it might be an idea to stagger leaving times or have at least one earlier departure.