XelHa All Inclusive

(1061 customer reviews)

XelHa All Inclusive Tour, 5 restaurants, snorkel, slides and scenic tower

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XelHa All Inclusive Tour
5 restaurants, snorkel, slides and scenic tower

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Description

 

The hidden paradise of the Riviera Maya, an ecological park with a vast marine life and natural reefs, has 5 themed restaurants included, unlimited drinks in 7 bars, slides and scenic tower, the perfect tour to go with family, couple or friends.

  • 5 Restaurants
  • Unlimited drinks
  • Unlimited snorkeling
  • Comfortable roundtrip transportation

Included

  •  
    Round trip transportation
  •  
    Park admission
  •  
    Unlimited food and drinks
  •  
    Bays and natural pools
  •  
    Unlimited snorkeling
  •  
    Snorkel equipment in 5 different modules
  •  
    Access to the lighthouse and slides
  •  
    Children’s world
  •  
    Lockers and towels
  •  
    Hammocks and rest areas
  •  
    Bathrooms, dressing rooms and showers

Not included

  •  
    Extraordinary activities

We will pick you up at your hotel in Cancun and Riviera Maya, if we do not have availability in your accommodation, we will assign you the closest meeting point to your hotel.

You will receive the pick-up time one day before the tour, each hotel has a different pick-up time, please check your email or you can contact us by WhatsApp if you do not receive your confirmation one day before the tour.

You will enjoy a full day tour of fun, since the opening of the park you have at your disposal a restaurant for breakfast, snorkeling and activities are unlimited, as well as drinks in any of its 7 bars, you can eat, drink and snorkeling as much as you want and can.

  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Infants must sit on laps
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • It is recommended to bring an extra change of clothes
  • All children must be accompanied by an adult at all times
  • The activity is suggested for children from 5 years old
  • Tour duration and activities may vary based on weather conditions and other factors
  • The pick-up times at the hotels, itinerary and return time may be affected by issues beyond our control such as weather or traffic.
  • Most travelers can participate
  • Reservations less than 24 hours in advance will be subject to availability.

You can cancel up to 24 hours in advance of the experience for a full refund, if you cancel with less time, arrive late or do not show up, no refund will be offered.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
 

Tripadvisor Reviews

1061 reviews for XelHa All Inclusive

  1. Jugiese

    Visited Xel Ha for the first time after seeing it advertised time and time again when we’ve been in Cancun. Definitely worth the day! I can’t imagine splitting it w another activity as were there all day and barely got to do everything we wanted to. Food at buffet was solid, staff was all super friendly. My wife and I Snuba’d for the first time and it was a blast! Eric was our guide and he was awesome!

  2. CatGal_10

    My first time in Xel-Ha was in 2007 during our honeymoon, and we loved this park. In 2020, we returned but this time, with our children, and the park did not disappoint, it actually got way better, in terms of assistance with arrangements to bring your items back down to the river, so you can tranquilly enjoy snorkelling or the lazy river. The fact they added so many selfie photo booths, that you can use your wrist band to take photos, and do a digital download is amazing, we didn’t bring our phones or cameras out of fear, and we didn’t need them. Their medical/first aider staff are super attentive, one of my family members sustained a significant scratch while snorkelling, but they were quick to assist at the First Aid station. And there are refillable drinking fountains, and beverage concessions throughout. My kids are still talking about this place!

  3. Beckwith8

    First of all, know that this is one park you need to make a reservation for. As this is an all inclusive and you can easily eat breakfast, lunch and an early dinner here, go early to take advantage. Lines for food and drinks get long as the day progresses. This was by far one of my favorite parks visited on the trip. You can get a locker; the earlier you get there the closer your locker is to,the exit. Must dos are the big tower slide and the river. The tower slide lines can get long and it took,us about a half hour in the afternoon to go down. The river is not so much a river but an adventure. Along the way are cliff jumping and zip lining and rope walking. We spent almost 2 hours just here. There are other activities available like dolphin swims and such that are not included in the park price. We did bicycle zip lining which was a blast. This park is for both couples and families. We were a group,of all adults and we thoroughly enjoyed ourselves.

  4. babymomma36

    I have been 3 times. A definite must for a first timer to Cancun/Riviera Maya. Great for families, couples, and fun seekers of all levels. Great for trying snorkeling/cliff jumping, lazy river. But still a great time for experienced “water” people. Get the photo package…well worth it.

  5. Mazziegirl

    I was looking for something for a friend and me to do that didn’t involve heavy duty swimming because I am not a swimmer. Xel-Ha seemed to be the best option. We put on life vests and got in our inner tubes and floated down a river path that opened into a wider river. Lovely day -at first You move along smoothly and then a little more exertion is required later on but it felt good just kicking your feet to paddle yourself. There’s lots of other things to do in the park but we were occupied with two rounds of tubing. The restaurant there that served buffet-style had very good options and the food was tasty. This is a nice excursion.

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