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XelHa All Inclusive

Rated 5.00 out of 5 based on 1061 customer ratings

(1061 customer reviews)

XelHa All Inclusive Tour, 5 restaurants, snorkel, slides and scenic tower

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XelHa All Inclusive Tour
5 restaurants, snorkel, slides and scenic tower

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Description
Reviews (1061)

Description

The hidden paradise of the Riviera Maya, an ecological park with a vast marine life and natural reefs, has 5 themed restaurants included, unlimited drinks in 7 bars, slides and scenic tower, the perfect tour to go with family, couple or friends.

5 Restaurants
Unlimited drinks
Unlimited snorkeling
Comfortable roundtrip transportation

Included

Round trip transportation
Park admission
Unlimited food and drinks
Bays and natural pools
Unlimited snorkeling
Snorkel equipment in 5 different modules
Access to the lighthouse and slides
Children’s world
Lockers and towels
Hammocks and rest areas
Bathrooms, dressing rooms and showers

Not included

Extraordinary activities

We will pick you up at your hotel in Cancun and Riviera Maya, if we do not have availability in your accommodation, we will assign you the closest meeting point to your hotel.

You will receive the pick-up time one day before the tour, each hotel has a different pick-up time, please check your email or you can contact us by WhatsApp if you do not receive your confirmation one day before the tour.

You will enjoy a full day tour of fun, since the opening of the park you have at your disposal a restaurant for breakfast, snorkeling and activities are unlimited, as well as drinks in any of its 7 bars, you can eat, drink and snorkeling as much as you want and can.

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Infants must sit on laps
Not recommended for travelers with back problems
Not recommended for pregnant travelers
No heart problems or other serious medical conditions
It is recommended to bring an extra change of clothes
All children must be accompanied by an adult at all times
The activity is suggested for children from 5 years old
Tour duration and activities may vary based on weather conditions and other factors
The pick-up times at the hotels, itinerary and return time may be affected by issues beyond our control such as weather or traffic.
Most travelers can participate
Reservations less than 24 hours in advance will be subject to availability.

You can cancel up to 24 hours in advance of the experience for a full refund, if you cancel with less time, arrive late or do not show up, no refund will be offered.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Tripadvisor Reviews

1061 reviews for XelHa All Inclusive

Rated 5 out of 5

Christina T – June 17, 2022

We booked the Tulum/Xel-ha tour and was not disappointed. The tour guides (Hernan and Margarita) were very knowledgable and helpful. Hernan was our groups personal English speaking guide. He was more than willing to answer extra questions and even take pictures and recommend places for great couple pics. The bus ride was comfortable and air-conditioned with Wifi access which was nice. I liked how they provided a reusable water bottle in Tulum that could be refilled in Xel-ha.

In Xel-ha, the snorkeling and activities were amazing! I definitely think all day would be too much and the half day after Tulum was just right. We were able to eat great food, have some drinks, and do all of the activities with time to spare to make the bus back to the resort.

I would definitely recommend this to anyone and would book another tour similar to this the next time we visit.
Rated 5 out of 5

Scott – June 17, 2022

The park was great. I showed up around 1300 and have plenty of time to snorkel the entire length of the waterway, go for a short bike ride, and inner tube the river back to the main restaurant.

Things that are normally complicated like lockers and towels we’re relatively simple, but the part was not packed to capacity.

There are plenty of helpful employees to give accurate information in English language.

Where it all falls apart is when it comes time to eat.

Let’s be clear. You are paying for the park and the fun and the adventure and the slides and the snorkeling and the unusual privilege of swimming in a river and, effectively, and ocean all in the span of 2 hours. What you’re not paying for is the food. The food is a freebee. And, like they say, you get what you pay for. This selection is sparse in the food quality is barely that of a high school cafeteria. If you’re looking for good Mexican food, skip it and find yourself a Mexican restaurant somewhere else. If you’re looking for seafood, half the ceviche, but skip the chips. The tortilla chips were as stale as wet cardboard.

And the desert was soup kitchen in quality. I recommend skipping the meal all together and you will have a much more memorable experience.

Surprisingly simple was the parking. I don’t know if I was illegally parked, there were no signs saying no parking, but I scored a parking space literally feet from the entrance.

Ask for the photo package. I’d say do not do it. put your smartphone in a little waterproof container and hang it around your neck. You’ll get all the pictures you need. By no means should you spend roughly sixty US dollars for a collection of pictures that you might not actually be in.

All in all, this is a pretty awesome place to visit. It makes simple things like snorkeling and river rafting.

As for the swimming with the dolphins, I object wholeheartedly to exposing pinned-up dolphins two humans all day long. It is cruel for the dolphins.
Rated 5 out of 5

Danielle R – June 17, 2022

My husband and I spent the whole day at Xel-ha. We were able to enjoy biking, the lazy River, cliff jumping, snorkeling, zip lines, the underwater cave and If course the huge water slide. We had a blast – we do not usually enjoy snorkeling, but the calm water and life jackets made it a very enjoyable experience, along with the wide variety of colorful fish we saw!

Like others have mentioned, the all inclusive food and drink sounds nice – but the food is a bit of a disappointment. We enjoyed the breakfast but found lunch and dinner not to be very flavorful. I really enjoyed the fresh fruit juices – even more than the alcoholic drinks.

This is a wonderful place to spend a day, stress free, and full of options for everyone! We even took time to rest in the hammocks after lunch. Highly recommend this experience for couples and families looking for a fun, relaxing, and adventure filled day.
Rated 5 out of 5

Vince G – June 17, 2022

Visited here 24th Oct 2021
Swam with Dolphins which were in bigger pens than Xcaret but should still be released.
The cenotes and snorkelling were very good , the bike ride was good , everything was easy to find and unlike Xcaret there were no hidden charges such as towels.
The buffet was very good with plenty of variety and was actually better than our hotel food.
Rated 5 out of 5

Pablo Lastra – June 17, 2022

The most fun and organized natural park I’ve ever been to so far. I loved the sensor pics they offer in the park, the position of the camera is on spot for great shots.