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XelHa All Inclusive

Rated 5.00 out of 5 based on 1061 customer ratings

(1061 customer reviews)

XelHa All Inclusive Tour, 5 restaurants, snorkel, slides and scenic tower

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XelHa All Inclusive Tour
5 restaurants, snorkel, slides and scenic tower

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Description
Reviews (1061)

Description

The hidden paradise of the Riviera Maya, an ecological park with a vast marine life and natural reefs, has 5 themed restaurants included, unlimited drinks in 7 bars, slides and scenic tower, the perfect tour to go with family, couple or friends.

5 Restaurants
Unlimited drinks
Unlimited snorkeling
Comfortable roundtrip transportation

Included

Round trip transportation
Park admission
Unlimited food and drinks
Bays and natural pools
Unlimited snorkeling
Snorkel equipment in 5 different modules
Access to the lighthouse and slides
Children’s world
Lockers and towels
Hammocks and rest areas
Bathrooms, dressing rooms and showers

Not included

Extraordinary activities

We will pick you up at your hotel in Cancun and Riviera Maya, if we do not have availability in your accommodation, we will assign you the closest meeting point to your hotel.

You will receive the pick-up time one day before the tour, each hotel has a different pick-up time, please check your email or you can contact us by WhatsApp if you do not receive your confirmation one day before the tour.

You will enjoy a full day tour of fun, since the opening of the park you have at your disposal a restaurant for breakfast, snorkeling and activities are unlimited, as well as drinks in any of its 7 bars, you can eat, drink and snorkeling as much as you want and can.

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Infants must sit on laps
Not recommended for travelers with back problems
Not recommended for pregnant travelers
No heart problems or other serious medical conditions
It is recommended to bring an extra change of clothes
All children must be accompanied by an adult at all times
The activity is suggested for children from 5 years old
Tour duration and activities may vary based on weather conditions and other factors
The pick-up times at the hotels, itinerary and return time may be affected by issues beyond our control such as weather or traffic.
Most travelers can participate
Reservations less than 24 hours in advance will be subject to availability.

You can cancel up to 24 hours in advance of the experience for a full refund, if you cancel with less time, arrive late or do not show up, no refund will be offered.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Tripadvisor Reviews

1061 reviews for XelHa All Inclusive

Rated 5 out of 5

Laura M – June 17, 2022

Our teens and young adults enjoyed Xel ha. They liked the slide, zip line into the water and jumping off the cliff. I love to snorkel but after a couple times out I was bored and felt like there wasn’t much to see. Food was good at the restaurants.
Rated 5 out of 5

Al M – June 17, 2022

Just back from my 3rd time at Xel Ha Park
Sooooooo much fun in the sun.
The new Gigantic Water Slide was like never ending
Wow !!!!!!!
Snorkeled down the lazy river twice & jumped off the cliff the second time.
Had an underwater camera & got great pics of fish & stingrays. Wasnt overwhelmingly busy so easy to get food & drinks.
I recommend taking your own pics as purchasing them at the end is quite pricey ( $80 for 3 people )
& probably 20 pics between us !!!!!!
LOVE this place !!!!!
Rated 5 out of 5

DonnaJLB – June 17, 2022

I originally visited Xel-Ha 25 years ago when it was just a place to snorkel with the local residents. WOW!!! Big changes since then!! Be sure to read up on all the activities and check a map of the property BEFORE you go to familiarize yourself with everything to do.

This is now a major tourist attraction and it has been beautifully designed and caters to your every need from great locker/changing/shower areas to buffet restaurants, beautiful tubing, snorkeling and a huge water tube slide all in pristine waters where the fresh river waters meet the salt waters of the Caribbean.

Skip the International restaurant and go directly to the Mexican Buffet. Wonderful fresh local cuisine and the drinks are included so have the bartender make you a fresh Margarita and make sure to slip him a tip!

Go to the very start of the river and tube through the mangroves FIRST. It is magical and not to be missed. The open area after the mangroves are pristine for snorkeling.

Some things to consider:
We were here in January and it was busy BUT I can only imagine what it is like on a busy weekend in high season!!! Very international group of people enjoying this beautiful spot.

If you want to really enjoy your day arrive early and plan to spend the ENTIRE day here and if you are staying relatively near consider a 2 day pass.

Plan to eat lunch as the buffets are all you can eat (remember Mexican) and drinks are included.

Don’t miss the mangrove tubing and do it first before it gets busy so you can take in the magic of floating down a winding narrow river completely surrounded by the mangroves.

Snorkeling has suffered since it was a tiny little place off a two land highway 25 years ago. We saw very few fish but the water was clean and lovely and we just enjoyed swimming. If you go up to the bridge as it enters the Caribbean you will see many fish in the sand of the bridge. It is a floating bridge and you can’t swim under it but up close you will see some great varieties and sizes of fish and nobody was there!

There are many places to enter and exit the water and they are designed for easy access with wide steps coming down into the water.

Life jackets MUST be worn and are all provided as is ALL snorkel gear and tubes.

If you are on a cruise and it is a day trip you might want to reconsider your visit. By the time we left the ship on Cozumel, took the Fast Ferry, caught our bus, drove for 30 minutes, got tickets and tubes/snorkel gear/lockers it was already 11:00am! We needed to leave by 2:30 to get back to Cozumel for a 4:30 ship departure and 3.5 hours will not give you enough time to really enjoy the day. 🙁

BUT we plan to take a week at one of the great resorts along the coast south of Cancun and come back here again. GREAT for families and kids old enough to swim and who love the water. Not to be missed!
Rated 5 out of 5

Melanie W – June 17, 2022

I had no idea that there were so many things included: towels, food, drinks, lockers, snorkel equipment. I only found out on the bus there. I wouldn’t have carried so many things from the hotel.

I did know that a number of activities were not included and we had to pay more (expected). We did the stingray experience and it was the highlight of our trip (with an 8 year old). I also did the sea trek (not sure it was worth, but it was interesting), my son freaked out and wouldn’t try it (no refunds).

Would definitely go again and hopefully my son will want to do the lazy river next time.
Rated 5 out of 5

tracys30 – June 17, 2022

Second time there and never a let down. Water was warm on the lazy river and many activities to do. Will do again