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XelHa All Inclusive

Rated 5.00 out of 5 based on 1061 customer ratings

(1061 customer reviews)

XelHa All Inclusive Tour, 5 restaurants, snorkel, slides and scenic tower

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XelHa All Inclusive Tour
5 restaurants, snorkel, slides and scenic tower

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Description
Reviews (1061)

Description

The hidden paradise of the Riviera Maya, an ecological park with a vast marine life and natural reefs, has 5 themed restaurants included, unlimited drinks in 7 bars, slides and scenic tower, the perfect tour to go with family, couple or friends.

5 Restaurants
Unlimited drinks
Unlimited snorkeling
Comfortable roundtrip transportation

Included

Round trip transportation
Park admission
Unlimited food and drinks
Bays and natural pools
Unlimited snorkeling
Snorkel equipment in 5 different modules
Access to the lighthouse and slides
Children’s world
Lockers and towels
Hammocks and rest areas
Bathrooms, dressing rooms and showers

Not included

Extraordinary activities

We will pick you up at your hotel in Cancun and Riviera Maya, if we do not have availability in your accommodation, we will assign you the closest meeting point to your hotel.

You will receive the pick-up time one day before the tour, each hotel has a different pick-up time, please check your email or you can contact us by WhatsApp if you do not receive your confirmation one day before the tour.

You will enjoy a full day tour of fun, since the opening of the park you have at your disposal a restaurant for breakfast, snorkeling and activities are unlimited, as well as drinks in any of its 7 bars, you can eat, drink and snorkeling as much as you want and can.

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Infants must sit on laps
Not recommended for travelers with back problems
Not recommended for pregnant travelers
No heart problems or other serious medical conditions
It is recommended to bring an extra change of clothes
All children must be accompanied by an adult at all times
The activity is suggested for children from 5 years old
Tour duration and activities may vary based on weather conditions and other factors
The pick-up times at the hotels, itinerary and return time may be affected by issues beyond our control such as weather or traffic.
Most travelers can participate
Reservations less than 24 hours in advance will be subject to availability.

You can cancel up to 24 hours in advance of the experience for a full refund, if you cancel with less time, arrive late or do not show up, no refund will be offered.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Tripadvisor Reviews

1061 reviews for XelHa All Inclusive

Rated 5 out of 5

abelincoln1 – June 17, 2022

Very impressed with Xel-Ha water park. Very clean and lots of different fish to see in the bay. The grounds were impeccable, like Disneyland and the service was all very nice and helpful. Food was OK, nothing to write home about; but plentiful with a lot of variety. Drinks were light on alcohol as you would expect but they will serve you as much as you want.

Wife did the dolphin experience for $50 and had a great time. The picture pricing is very high($40-170USD) but when she was only going to buy one they gave her all of them for $50. Still very high but tells me that you should bargain for whatever you want.

Would highly recommend and go again.

Also, we took the ADO bus from Playa del Carmen for $9 round trip and purchased tickets online with a coupon for $80/each for.the Park. Great thing about the ADO bus is it is very clean, new, and comfortable, has a bathroom and only makes a few stops (takes 1hr 5 min). Typically beats the tourist buses which stop at a lot of hotels along the way.
Rated 5 out of 5

Kahapo – June 17, 2022

We had a great day at the park. Didn’t pay for any of the extras but still found more than enough to do. We paid the extra for the shuttle which was convenient but probably overpriced. You can rent a car for pretty cheap, parking is free and it’s very easy to find as it has it’s own exit from the freeway. They stopped at our hotel and picked up three couples and we drove directly to the park. We were the first of two stops on the return trip as well so that was nice.
We got to the park about 9 and no one was there so we walked to the back to the lazy river. We were alone the river for about a half hour before people started to catch up to us. It’s a very slow float but we liked that. There are activities along the river so you can pull over and enjoy those. The food was really good. Much better than I expected, at least as good as the food at our hotel. The drinks were also really good.
The white waterslide is very fast. In the time we watched people come out of the bottom, half of them were not excited about their ride. I took the blue and even that one was pretty quick.
The rope swing is very weak, and the cave was more of an alcove.
We did a lot of snorkeling and saw plenty of fish, just stay near the fish flags and the rocks. Not a lot going on in the open water areas where there is only sand. The restaurants close at 530 so about 445 or 500 the lines get really long. We got out of the water and changed about 4so that we could get something to eat before leaving. That worked well for us.
Overall it was a great time and we’ve talked about taking our kids down to Playa with us and visiting Xel Ha with them.
Rated 5 out of 5

DundasJeepMike – June 17, 2022

the lazy river, the snorkelling, watching the animals and just wandering/swimming are all great. Our kids were too small to be able to do the waterslide, cliff jumping and such, but they still had a blast.

Even though it was very busy, you could always find a place to do something without a wait.
Rated 5 out of 5

pw0867 – June 17, 2022

OK, right off, I like water slides and this one is impressive for height and duration of sliding. It was pretty long, and after a while of feeling very submerged, you splash down at the end feeling like you just had an enema by the water gods (ha ha ha).

The lazy river here is awesome. Life jackets and inner tubes made everyone feel safe (even the seniors and younger kids). Along the way, you can do some cliff jumping (not that high), and zip line into water. That was fun. Snorkel, and go through the mangroves. The river takes you right to a restaurant at the end and a train brings you to the beginning again if you wish.

Buffet food was good.

Lots of lockers, clean rest rooms, etc.

Great park
Rated 5 out of 5

RinTjH – June 17, 2022

We went here also in 2001, so compared to 18 years ago it has become very toeristic. Still a good place to snorkel, but not many fish. The park also got a lot bigger with ziplines and a lazy river. Food and drinks are included. The food in Xplor was better and more various.
No need to bring towels, there are plenty of towels available in the park. The big tower has a lot of rules. You can’t use and actioncam at the tower. Lifevest are mandatory at everything, which is a bit overdone for average to good swimmers.
I would not go back to Xel-Ha if i was here again.