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XelHa All Inclusive

Rated 5.00 out of 5 based on 1061 customer ratings

(1061 customer reviews)

XelHa All Inclusive Tour, 5 restaurants, snorkel, slides and scenic tower

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XelHa All Inclusive Tour
5 restaurants, snorkel, slides and scenic tower

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Description
Reviews (1061)

Description

The hidden paradise of the Riviera Maya, an ecological park with a vast marine life and natural reefs, has 5 themed restaurants included, unlimited drinks in 7 bars, slides and scenic tower, the perfect tour to go with family, couple or friends.

5 Restaurants
Unlimited drinks
Unlimited snorkeling
Comfortable roundtrip transportation

Included

Round trip transportation
Park admission
Unlimited food and drinks
Bays and natural pools
Unlimited snorkeling
Snorkel equipment in 5 different modules
Access to the lighthouse and slides
Children’s world
Lockers and towels
Hammocks and rest areas
Bathrooms, dressing rooms and showers

Not included

Extraordinary activities

We will pick you up at your hotel in Cancun and Riviera Maya, if we do not have availability in your accommodation, we will assign you the closest meeting point to your hotel.

You will receive the pick-up time one day before the tour, each hotel has a different pick-up time, please check your email or you can contact us by WhatsApp if you do not receive your confirmation one day before the tour.

You will enjoy a full day tour of fun, since the opening of the park you have at your disposal a restaurant for breakfast, snorkeling and activities are unlimited, as well as drinks in any of its 7 bars, you can eat, drink and snorkeling as much as you want and can.

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Infants must sit on laps
Not recommended for travelers with back problems
Not recommended for pregnant travelers
No heart problems or other serious medical conditions
It is recommended to bring an extra change of clothes
All children must be accompanied by an adult at all times
The activity is suggested for children from 5 years old
Tour duration and activities may vary based on weather conditions and other factors
The pick-up times at the hotels, itinerary and return time may be affected by issues beyond our control such as weather or traffic.
Most travelers can participate
Reservations less than 24 hours in advance will be subject to availability.

You can cancel up to 24 hours in advance of the experience for a full refund, if you cancel with less time, arrive late or do not show up, no refund will be offered.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Tripadvisor Reviews

1061 reviews for XelHa All Inclusive

Rated 5 out of 5

dcClearwater – June 17, 2022

xelha has evolved over the years. it is still amazing. my suggestion is to stick to your plan. have a waterproof camera. Even better – waterproof phone case is awesome. Avoid add on ‘experiences’ as they add up super quickly. Food is really good. Drinks are awesome. People are super friendly. Your day will be done in a flash doing the activities that as INCLUDED in the price. Hints.. If coming from Cancun, take the bus. Do not get creative. There are military checkpoints along the way. It is super safe, just not something to play around with.
Rated 5 out of 5

Nicholas B – June 17, 2022

What a pleasant surprise this water park was. At first I thought the ticket price of $90 ($45 for kids) was a bit over the top, but being on vacation we just went for it. But the park itself is wonderful and truly unique to other parks we have been to. The kids got to zip line over the water and land in the water, do ropes courses over the water, jump off of 15 foot cliffs, do a huge water slide, swim in Cenotes, and so much more and just walking around was a joy. Plenty of shade, just a beautiful place to spend the day. And all food and drinks are included! The lunch spread in particular was fantastic, I had numerous plates of clams, shrimp and mussels. There were over 10 entrees to choose from, plus salads, desserts, drinks etc. And breakfast was quite good as well. Highly recommend this park for a family adventure if you are in the area. We were there on a Sunday and while it was crowded in places the park is so big it really never felt crowded. I do recommend getting there closer to opening. We went on the slide first and only had a 5 minute line so we rode it again, when we were leaving at 3:00 we checked to go on the slide again and it was a 30 minute wait so we skipped it.
Rated 5 out of 5

RTA4723JEA – June 17, 2022

We had been to Xel-Ha twice before this year. Once was back in 2004. It was a rushed cruise combo excursion. We snorkeled a little bit and went back to the bus and we were not impressed. We went back in around 2011 and took an all day excursion and thoroughly enjoyed ourselves. Our only gripe was it was pretty crowded at the restaurant. Fast forward to this year…

We went on a Thursday and we did the lazy river, the water slide and several snorkeling sessions in the lagoon. Food was no issue as they had several restaurants to choose from now. Towels and lockers were plentiful and spread out throughout the park . Drinks were available all day at numerous locations. We fast walked the trail but skipped the zip lines. We had a blast but felt like there was more to see and do so we booked another all day excursion the following Tuesday. We went back and spent all day snorkeling, riding the mountain bikes, hiking, swimming in the cave and cenotes, and zip lining. The best part about this park is you can do as much or as little as you want at your own pace. We are doers, so this is right up our alley. We had another excellent day! But we never did any of their optional (additional cost) activities. It is already a must do for our next trip back to Mexico. You get a lot of bang for your buck when you purchase this excursion.
Rated 5 out of 5

Sarah H – June 17, 2022

Lazy river, great food, nice staff. Lots of hidden treasures and fish. We have been 3 times over the past few years and enjoy immensely. Wish a few of the $ were part of the admission but still lots to do to fill your day!
Rated 5 out of 5

Matt – June 17, 2022

Been to Xelha a few times now. We absolutely love it. The river is amazing. I love how around every corner there is something new. Try it. It’s worth it