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XelHa All Inclusive

Rated 5.00 out of 5 based on 1061 customer ratings

(1061 customer reviews)

XelHa All Inclusive Tour, 5 restaurants, snorkel, slides and scenic tower

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XelHa All Inclusive Tour
5 restaurants, snorkel, slides and scenic tower

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Description
Reviews (1061)

Description

The hidden paradise of the Riviera Maya, an ecological park with a vast marine life and natural reefs, has 5 themed restaurants included, unlimited drinks in 7 bars, slides and scenic tower, the perfect tour to go with family, couple or friends.

5 Restaurants
Unlimited drinks
Unlimited snorkeling
Comfortable roundtrip transportation

Included

Round trip transportation
Park admission
Unlimited food and drinks
Bays and natural pools
Unlimited snorkeling
Snorkel equipment in 5 different modules
Access to the lighthouse and slides
Children’s world
Lockers and towels
Hammocks and rest areas
Bathrooms, dressing rooms and showers

Not included

Extraordinary activities

We will pick you up at your hotel in Cancun and Riviera Maya, if we do not have availability in your accommodation, we will assign you the closest meeting point to your hotel.

You will receive the pick-up time one day before the tour, each hotel has a different pick-up time, please check your email or you can contact us by WhatsApp if you do not receive your confirmation one day before the tour.

You will enjoy a full day tour of fun, since the opening of the park you have at your disposal a restaurant for breakfast, snorkeling and activities are unlimited, as well as drinks in any of its 7 bars, you can eat, drink and snorkeling as much as you want and can.

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Infants must sit on laps
Not recommended for travelers with back problems
Not recommended for pregnant travelers
No heart problems or other serious medical conditions
It is recommended to bring an extra change of clothes
All children must be accompanied by an adult at all times
The activity is suggested for children from 5 years old
Tour duration and activities may vary based on weather conditions and other factors
The pick-up times at the hotels, itinerary and return time may be affected by issues beyond our control such as weather or traffic.
Most travelers can participate
Reservations less than 24 hours in advance will be subject to availability.

You can cancel up to 24 hours in advance of the experience for a full refund, if you cancel with less time, arrive late or do not show up, no refund will be offered.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Tripadvisor Reviews

1061 reviews for XelHa All Inclusive

Rated 5 out of 5

Rosa S – June 17, 2022

Water activities there are abundant hammocks are great and swimming is so relaxing can’t wait to go again next year at the same time the weather was amazing.
Rated 5 out of 5

shakeyshakois – June 17, 2022

Xel Ha is a great place to visit for snorkelling, swimming, water slides, cliff jumping, floating, zip lining into water – just about any water activity you can think of. Or if you want to let the kids do that, lots of chairs and hammocks to relax in. About the same price as most places in the area, but all your equipment, food, drinks, lockers are included. The park is really well laid out, and the lockers and change rooms are clean, signage is super easy to follow, staff is friendly and helpful. We only did the basic package but we should have got there earlier to do more. The shops carry good quality stuff at reasonable prices – not tacky tourist stuff at all. Recommended.
Rated 5 out of 5

L L – June 17, 2022

Read the fine print, NOT ALL ATTRACTIONS ARE INCLUDED IN YOUR ENTRY FEE.
True there is unlimited snorkeling and food, but if you want to do anything really cool you have to pay extra. (I take that back, the big tower water slide was included.) Like $40 for the zip bike. It was fun but certainly not worth $40. Dolphins are extra, manta rays are extra, snubbing is extra, having little fish eat dead skin off your feet is extra. Yes, you actually have to pay to put your feet in dirty fishpoop water and have them nibble on you!
It really was a fun day, and the park is gorgeous. Oh, and remember water shoes. It’s a big park and your feet will be sore by the end of the trek. At least my lilly-white-Northern-haven’t-seen the-sun-since-September-feet hurt!
Rated 5 out of 5

JCKMom – June 17, 2022

We had a family of 8 (4 adults; 16 yr girl; 2 x 13 yr boys; 10 yr boy) in
April 2019 and thoroughly enjoy Xel ha. We booked this trip on the hotel zone at a Xcaret office adjacent to Fiesta American Hotel Coral Beach/Chedraui (top of “7” of hotel zone). The lady quoted us $120 USD per adult, which includes their bus transport to/from hotel zone. If you book 1 excursion, you get 10% off; 2 or more excursions = 15% off. We only wanted to do Xel Ha, so she offered 10% off (booked 2 days ahead). If you book online at least 7 days ahead, you get 10% off; and more if you book more than 2 weeks ahead. Since we had 8 people and didn’t want to deal with the bus, we asked to book us a private transport, which she happily arranged. We paid something like $60 or $80 total more and got a 10 person passenger vehicle/private driver. We got picked up at two separate hotels at 7:00 am and 7:15 and were at Xel Ha by 9 AM. We left at 6 PM and got back to our hotel by 7:30 pm! We heard from another family that Xel ha bus got them from hotel and transported them to another place to change buses!
We ate breakfast at the hotel and went to the lighthouse slide first while everyone lined up to eat. The kids weren’t too impressed with the lighthouse slide because they could only do the slow slide (13 yr and younger) and not the fast slide (14 yr up). Water in their eyes and in nose at bottom of slow slide. No hats/googles/go pro/phone/camera/sunglasses/shoes allowed on slide. There are lockable lockers and open shoe boxes for those items at entrance of slide. There are 3 restaurants: international (american/mexican) buffet (closes at 5;30); mexican buffet (closes at 5); and fast food (american) place (not sure when open/close). We ate at both international and mexican, but would recommend international if you have kids. Although I liked the mexican place, my boys didn’t like it and you can get mexican food at the international place anyway. We snorkled near the lighthouse slide and saw so many beautiful/colorful and large fish including sting rays and barricudas. We swam away from the docks where you enter, to the reefs (dark structures in water) and rocks to see colorful/large fish. We did swim quite a distance so small kids might not make it that far. Best snorkling I’ve done so far. The kids enjoyed jumping off the 2 cliffs, tubing through mangroves, and ropes/zip lines. The water doesn’t really move so tubing is really floating/baking in the hot sun so we didn’t do much tubing other than thru mangroves, which is shady. We also saw the 2 manatees at the manatee viewing station (free) and many wild coatis (racoon like) at 5 PM eating the bugs in the ground. The coatis were right in front of us/free/in the wild and so adorable. There are also macaws on display near the international food place and a beautiful toucan with a handler which you can pay to get photos. I felt sorry for the toucan because the handler would hold its claw so it wouldn’t move off its stick. The toucan kept trying to pull its foot away, but handler would firmly hold its foot in one place. Xel ha–Please let the toucan freely move around. Ecofriendly sunscreen are those with zinc oxide and/or titanium oxide as only ingredients listed in “active ingredients” and remember to apply several times throughout the whole day. Overall, a terrific value for all day event and includes all you can eat food. TIP–bring water proof case for phone and/or go pro and eat at off times to get most of your activities. Photos would’ve cost us $80 for family of 4.
Rated 5 out of 5

Karl A – June 17, 2022

Definitely not the place for solo travelers .or people looking for adventure or the ‘real’ outdoors! A very structured eco park focusing on thrills and nature. I enjoyed the water slide (about 20~25 mins wit each time), but the other ‘thrills’ such as the zip line and cliff jumping were pretty lame for adults. Also, I arrived in the afternoon, and most of the shows were already full, so couldn’t see them. Probably grade for primary school aged kids! The food was good, and for young groups of teens I bet the water activities and all-you-can-eat/drink are fantastic! All day drinking, wahey! The entrance is pretty prices, especially as you need to pay extra for a lot of the attractions. If you want to pay extra for more than one attracton, get the combo pass as it will work out cheaper! If you want ‘real’ nature, go out into the countryside for a hike or to the beach! Great family fun.