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XelHa All Inclusive

Rated 5.00 out of 5 based on 1061 customer ratings

(1061 customer reviews)

XelHa All Inclusive Tour, 5 restaurants, snorkel, slides and scenic tower

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XelHa All Inclusive Tour
5 restaurants, snorkel, slides and scenic tower

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Description
Reviews (1061)

Description

The hidden paradise of the Riviera Maya, an ecological park with a vast marine life and natural reefs, has 5 themed restaurants included, unlimited drinks in 7 bars, slides and scenic tower, the perfect tour to go with family, couple or friends.

5 Restaurants
Unlimited drinks
Unlimited snorkeling
Comfortable roundtrip transportation

Included

Round trip transportation
Park admission
Unlimited food and drinks
Bays and natural pools
Unlimited snorkeling
Snorkel equipment in 5 different modules
Access to the lighthouse and slides
Children’s world
Lockers and towels
Hammocks and rest areas
Bathrooms, dressing rooms and showers

Not included

Extraordinary activities

We will pick you up at your hotel in Cancun and Riviera Maya, if we do not have availability in your accommodation, we will assign you the closest meeting point to your hotel.

You will receive the pick-up time one day before the tour, each hotel has a different pick-up time, please check your email or you can contact us by WhatsApp if you do not receive your confirmation one day before the tour.

You will enjoy a full day tour of fun, since the opening of the park you have at your disposal a restaurant for breakfast, snorkeling and activities are unlimited, as well as drinks in any of its 7 bars, you can eat, drink and snorkeling as much as you want and can.

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Infants must sit on laps
Not recommended for travelers with back problems
Not recommended for pregnant travelers
No heart problems or other serious medical conditions
It is recommended to bring an extra change of clothes
All children must be accompanied by an adult at all times
The activity is suggested for children from 5 years old
Tour duration and activities may vary based on weather conditions and other factors
The pick-up times at the hotels, itinerary and return time may be affected by issues beyond our control such as weather or traffic.
Most travelers can participate
Reservations less than 24 hours in advance will be subject to availability.

You can cancel up to 24 hours in advance of the experience for a full refund, if you cancel with less time, arrive late or do not show up, no refund will be offered.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Tripadvisor Reviews

1061 reviews for XelHa All Inclusive

Rated 5 out of 5

Sdorholt – June 17, 2022

Our group of 8 adults and 4 kids (ages 8,8,10,11) had an awesome day at Xel-ha! We took a taxi from our resort and bought tickets at the door- we did it this way so we weren’t on someone else’s time. So much to do and worth every penny!
Rated 5 out of 5

Shelly – June 17, 2022

Such a fabulous place to visit, although we would have liked two days here!
Fabulous, well organised, beautiful park. Natural water to swim in or relax on a donut! Great opportunity to snorkel and enjoy the sights, and enjoy the exciting extra activities that are available. Would recommend sea trekking! The park is all inclusive with great places to eat and drink.
Rated 5 out of 5

Jose Eduardo – June 17, 2022

Very peaceful and relaxing area. Included buffet is very good. Staff is friendly and attentive. Decent alcohol selection. Excellent day trip to relax and unwind while being in contact with nature. On the down side, many attractions cost extra. Over all a very fun and relaxing experience.
Rated 5 out of 5

Canaussie – June 17, 2022

3rd visit and would go back again. All inclusive with meals and drinks. Loads of time to snorkel and relax between swims and meals. A bit put off by the dolphins and manatee in small enclosures but I would never spend money to add such an activity and hope my lack of financial support helps curb the activity. Not overly crowded like xcaret so you can actually move around both on land and in the water without feeling uncomfortable. Good food and well laid out with lots of shady spots for hot days.
Rated 5 out of 5

onegreenbee – June 17, 2022

My family of three had the very best of days here (two adults/ one 9 year old). Honestly, it was a fantastic surprise. We avoid tours and lack stamina (or long for some quiet to read a book) for all day outings. We got tickets through credit card points and thought we’d give it a try. Since we had our own car, we anticipated leaving early (parking was ample, easy, and free). And much to the wonder of all three of us, we found ourselves at Xel Ha from opening to closing. Everyone had a great time. It was a beautiful, all around wonderful day. Xel Ha has thought of all the details. You truly can just show up in your swimming suit with your (biodegradable) sunblock and enjoy the day.

The park is spotless, and the staff are friendly and always on hand to help. Food was fine, cold beer was great, and we enjoyed a mix of swimming, zip lining, rope swinging, walking, cliff jumping, floating, snorkeling, etc.—as well as just lazy time savoring the beautiful views and sipping cold beverages.

We were there on a Wednesday and had no issues with crowds. There were never lines in the restaurants for us and any waits at events (zip line, etc.) were never more than a couple minutes and only in the afternoon.

We were impressed with the overall care taken to think ahead to guests’ needs: places to put drinking cups, towel bins throughout, ease of getting and returning snorkels, etc. etc. Xel Ha has this down right.

Some details: We traded sunscreen once in the park for packets of the biodegradable kind. We all had sunshirts and swimshorts—I also had a hat–and we were grateful for the extra sun protection. There’s a lot of walking; my son wore swim shoes, and we had on Chacos. I was nervous about drinking fountain water and brought water bottles. Totally unnecessary. They have water at all soda machines, serve it in glasses in restaurants, and I’m assuming it’s the same water source in fountains, so we just went with it and drank all water in the park (put our bottles in our locker). There was something really freeing about not having anything with us–no phones, no money, etc. Our son didn’t dig a snorkel mask, so I was glad I’d tossed in his personal goggles. He preferred to just wear those.

I’m not sure if there’s a right or a wrong way to see everything. The map was a little overwhelming to me. You can do a big loop to see everything in order, but all the restaurants are on one side, so eventually you have come back to refuel. We didn’t do any of the add on events and decided not to worry about time or extra walking/swimming if we needed to back track. We started with the adventure area (had it all to ourselves), came back for breakfast, then looped around the other side of the park to the rope swing, caught the train (truck) to lunch, headed back to the adventure area again, swam back to the locker area from there, etc. etc. Not having a plan worked out fine. We saw everything we wanted to and visited all of our favorite spots twice.