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XelHa All Inclusive

Rated 5.00 out of 5 based on 1061 customer ratings

(1061 customer reviews)

XelHa All Inclusive Tour, 5 restaurants, snorkel, slides and scenic tower

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XelHa All Inclusive Tour
5 restaurants, snorkel, slides and scenic tower

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Description
Reviews (1061)

Description

The hidden paradise of the Riviera Maya, an ecological park with a vast marine life and natural reefs, has 5 themed restaurants included, unlimited drinks in 7 bars, slides and scenic tower, the perfect tour to go with family, couple or friends.

5 Restaurants
Unlimited drinks
Unlimited snorkeling
Comfortable roundtrip transportation

Included

Round trip transportation
Park admission
Unlimited food and drinks
Bays and natural pools
Unlimited snorkeling
Snorkel equipment in 5 different modules
Access to the lighthouse and slides
Children’s world
Lockers and towels
Hammocks and rest areas
Bathrooms, dressing rooms and showers

Not included

Extraordinary activities

We will pick you up at your hotel in Cancun and Riviera Maya, if we do not have availability in your accommodation, we will assign you the closest meeting point to your hotel.

You will receive the pick-up time one day before the tour, each hotel has a different pick-up time, please check your email or you can contact us by WhatsApp if you do not receive your confirmation one day before the tour.

You will enjoy a full day tour of fun, since the opening of the park you have at your disposal a restaurant for breakfast, snorkeling and activities are unlimited, as well as drinks in any of its 7 bars, you can eat, drink and snorkeling as much as you want and can.

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Infants must sit on laps
Not recommended for travelers with back problems
Not recommended for pregnant travelers
No heart problems or other serious medical conditions
It is recommended to bring an extra change of clothes
All children must be accompanied by an adult at all times
The activity is suggested for children from 5 years old
Tour duration and activities may vary based on weather conditions and other factors
The pick-up times at the hotels, itinerary and return time may be affected by issues beyond our control such as weather or traffic.
Most travelers can participate
Reservations less than 24 hours in advance will be subject to availability.

You can cancel up to 24 hours in advance of the experience for a full refund, if you cancel with less time, arrive late or do not show up, no refund will be offered.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Tripadvisor Reviews

1061 reviews for XelHa All Inclusive

Rated 5 out of 5

Larry S – June 17, 2022

If you shop around you can get this as an all day package including bus transportation and all you can eat food and drink for around $80/person (12 or older is considered an adult). We were able to get this rate at Thomas Moore, and I am sure there are other travel agencies in Cancun that do a similar price. The bus trip is a mixed bag – the bus is a luxury bus, a/c with comfortable seats – but it takes about two and a half hours to get there on highway 370. The park will provide you with snorkeling equipment and towels, which is nice. They also provide free lockers for your stuff. If you don’t like walking barefoot – you will need water shoes that fit inside the fins or you could do what we did, and bring a sealable water sports bag (Amazon – $19 or less) that you can use to stash your sandals or shoes and simply drag with you as you snorkel. The park provides many activities which include swimming with dolphins and Scuba, but you must pay extra for these, and they are not cheap. The two free activities that you get with admission our the Lighthouse Water Slide and the underground river, almost everything else that is organized has a charge. The snorkeling is free however, and it is actually pretty good.
Rated 5 out of 5

Avrmir001 – June 17, 2022

Unlike the big father of this park, Xcaret, This particular park is run quite well. We were very pleased with our experience. To begin with, the park is very pretty and there are lots of things you can do including swimming with dolphins. What I really liked about this park was that the snorkeling area was massive. They have a gorgeous natural massive inlet that you can either snorkel in or float in or swim in and it was a pleasure. What I liked even more was that you could spend the whole day there and not have to worry about spending a lot of money as you already paid your entry fee. The food there is unlimited. Unlike Xcaret park, where are you only get one meal unlimited for the day so you have to eat whatever you can at that one meal you said that and you’re done, Xcaret which also known/created Xelha Allows for unlimited food and drinks the whole day at any of the restaurants. We thought that was brilliant. There is only so much you can eat so they really don’t lose a lot by doing that and it creates for a very fun and relaxed atmosphere. We found this park was well worth the money and highly recommend it.
Rated 5 out of 5

nmotty – June 17, 2022

Let me kick of by saying try to avoid the chaotic bus transfers here and go private or small transfer- utter bedlam.

Great place to snorkel, lots of fish and rays to see.
The dolphin experience was great and it’s nice to know that they are let out of the small enclosures after hours.
Price for this experience was sensible but the pictures expensive, note that the price can be negotiated.

Food quality in the Mexican restaurant was good and varied choice, the other fast food joints looked sub-par.
Bar service on par but awful towards late afternoon with several people being completely ignored.

Other wildlife around the park to see as well and we spent a good hour just walking around exploring.

Would be nice to have a lower prices for the extras within the park eg Manitee, skyride, dolphins and rays experiences.

The slide was good too as well as the other activities, but again wearing of lifevests is mandatory and a nuisance to competent swimmers.
Rated 5 out of 5

djmurphykavos – June 17, 2022

This was our 3rd trip to Mexico but our 1st visit to Xel ha.

We were picked up from our hotel and at the park just as it opened at 8am.

The staff were very helpful and we enjoyed our day until we went on the slide.

We got to the top and was just pointed in a direction not given an option of what side to go down and we were sent to the white slide.

I followed instructions and went down, all was ok until the bottom!

You go fast….. really fast and always turning in a left direction then at the bottom the slide turns right and i hit my head on the sides and before you know it you are in the water fighting to keep your head above.

The life guard helped me up but i had lost my balance and fell over again with the worst pain in my ears I’d ever had.

I was just told to leave the water even though i was holding my ears clearly in pain.

Had a great time and great lunch up till that point and then had to leave and get a taxi back to our hotel.
Rated 5 out of 5

Patricia F – June 17, 2022

Had a great time at Xel-ha, especially treading the entire lagoon with my 1 year old and my family. It was a wonderful experience I will never forget.