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XelHa All Inclusive

Rated 5.00 out of 5 based on 1061 customer ratings

(1061 customer reviews)

XelHa All Inclusive Tour, 5 restaurants, snorkel, slides and scenic tower

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XelHa All Inclusive Tour
5 restaurants, snorkel, slides and scenic tower

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Description
Reviews (1061)

Description

The hidden paradise of the Riviera Maya, an ecological park with a vast marine life and natural reefs, has 5 themed restaurants included, unlimited drinks in 7 bars, slides and scenic tower, the perfect tour to go with family, couple or friends.

5 Restaurants
Unlimited drinks
Unlimited snorkeling
Comfortable roundtrip transportation

Included

Round trip transportation
Park admission
Unlimited food and drinks
Bays and natural pools
Unlimited snorkeling
Snorkel equipment in 5 different modules
Access to the lighthouse and slides
Children’s world
Lockers and towels
Hammocks and rest areas
Bathrooms, dressing rooms and showers

Not included

Extraordinary activities

We will pick you up at your hotel in Cancun and Riviera Maya, if we do not have availability in your accommodation, we will assign you the closest meeting point to your hotel.

You will receive the pick-up time one day before the tour, each hotel has a different pick-up time, please check your email or you can contact us by WhatsApp if you do not receive your confirmation one day before the tour.

You will enjoy a full day tour of fun, since the opening of the park you have at your disposal a restaurant for breakfast, snorkeling and activities are unlimited, as well as drinks in any of its 7 bars, you can eat, drink and snorkeling as much as you want and can.

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Infants must sit on laps
Not recommended for travelers with back problems
Not recommended for pregnant travelers
No heart problems or other serious medical conditions
It is recommended to bring an extra change of clothes
All children must be accompanied by an adult at all times
The activity is suggested for children from 5 years old
Tour duration and activities may vary based on weather conditions and other factors
The pick-up times at the hotels, itinerary and return time may be affected by issues beyond our control such as weather or traffic.
Most travelers can participate
Reservations less than 24 hours in advance will be subject to availability.

You can cancel up to 24 hours in advance of the experience for a full refund, if you cancel with less time, arrive late or do not show up, no refund will be offered.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Tripadvisor Reviews

1061 reviews for XelHa All Inclusive

Rated 5 out of 5

Ivan M – June 17, 2022

Hola

So this park is much smaller than Xcaret but it delivers big on what I will call balanced fun.
Because you can just sit and relax be it in the giant natural lazy river which you can choose to use a half tube half chair to cruise on down in or you can get fins and mask and snorkel your way down or just get in the water to cool down and float your way down, you can hop on a bicycle and explore the trail or go into their meditation forest. Or if you crave action you can take a ride down their GIGANTIC water slide or zip line down to the water or take on their ropes courses or dive from a cliff
All equipment is provided free of charge.

Because it is smaller you can slow down your pace and still enjoy everything in one day even if you choose to upgrade your ticket to include a dolphin swim.

But even if you stick to the free activities only it is still a fun filled day.

TIPS:

– When looking at the map all activities with the green icon on the top of the picture circle are FREE all of the ones with the green icons on the bottom are at an extra cost
–Xcaret Hotel Guests– on the bus ride over they will give you a sticker that will give you bundle discounts on the paid activities so pay close attention when they cover that information on the ride to the park

– Like all or their parks only biodegradable sunblock is allowed and bring your water shoes and a dry change of clothes

– Start with the river as it can hold a lot of people and you have some of the activities right at the edge of the river so you can hit them on your way down saving you the need to get out at the end of the river and walking back up.

– Water slide, if you want to do the slide and you started with the river, by this time you will be hungry so grab lunch, chill for a bit to digest and then hit the slide as the lines should be shorter by then. It is a lot of steps to get to the top, there are 4 lanes 2 blue which are more easy going and 2 white which are more on the speedy side so choose wisely

– Paid upgrades, if you’re planning on adding any of the paid activities book them when you first arrive so that you can plan your day accordingly and to avoid them being sold out for the day if you try to book later

Have Fun 🙂
Rated 5 out of 5

Carolyn M – June 17, 2022

We had a nice time, but Xplor was far and away better. With the exception of the extras which are not included (and no booze), you can do many of the activities at Xplor in a better environment. There is a LOT of time in the sun at Xel-ha that cannot be avoided. Even with three applications of sunblock we still burned. The white slide was very abrupt at the end and not worth the climb. Staying at Hotel Xcaret we had to wait until 6pm to leave, while you can leave anytime from most of the other parks. If you are staying at the hotel, I would not prioritize this park. We did really like SeaTrek, which was not very expensive compared to what you would pay for a cruise excursion. The restaurants were fine for buffets, and they do have wait staff to bring alcoholic beverages.
Rated 5 out of 5

dnise3c – June 17, 2022

Both excursions very good. Had enough time in Tulum to visit and learn, but not enough time at Xel-ha to enjoy. Needed whole day at waterpark. Too much to do and not enough time. That said, our guide, Sylvester was wonderful, friendly, knowledgeable and took care of us from beginning to end. The food at the water park was delicious with a good variety. Both sites highly recommended.
Rated 5 out of 5

Jake – June 17, 2022

I thought this was kinda expensive for just snorkeling but def worth it! A huge area to explore and snorkel! Unlimited food and drink! Bring you’re own sun block thou and mask! Sunblock Must be biodegradable. Great for couples or families! Lots of fun! You’ll be exhausted when the days over. Plan a rest day after!
Rated 5 out of 5

Adventure753174 – June 17, 2022

Food was great, so many places in the park to eat & drink. Giant slide was super fun with beautiful views on top. Snorkeling was nice in the cool waters. Everything included; they think of everything. Seeing dolphins from the pathways was amazing. We didn’t pay the extra to swim in that area but it was great to witness others. Free parking! Clean, well organized. Buy your tickets online to save 10% on Trip Advisor. Then just bring the tix on your phone. Lockers, showers, bathrooms are bountiful and included. All staff were super friendly! With the seaweed making such a smelly mess on all the beaches, this was a clean, fresh, welcome reprieve! Must do this—worth every penny! (About $90 per person but for a whole day of fun, it’s great.)