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XelHa All Inclusive

Rated 5.00 out of 5 based on 1061 customer ratings

(1061 customer reviews)

XelHa All Inclusive Tour, 5 restaurants, snorkel, slides and scenic tower

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XelHa All Inclusive Tour
5 restaurants, snorkel, slides and scenic tower

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Description
Reviews (1061)

Description

The hidden paradise of the Riviera Maya, an ecological park with a vast marine life and natural reefs, has 5 themed restaurants included, unlimited drinks in 7 bars, slides and scenic tower, the perfect tour to go with family, couple or friends.

5 Restaurants
Unlimited drinks
Unlimited snorkeling
Comfortable roundtrip transportation

Included

Round trip transportation
Park admission
Unlimited food and drinks
Bays and natural pools
Unlimited snorkeling
Snorkel equipment in 5 different modules
Access to the lighthouse and slides
Children’s world
Lockers and towels
Hammocks and rest areas
Bathrooms, dressing rooms and showers

Not included

Extraordinary activities

We will pick you up at your hotel in Cancun and Riviera Maya, if we do not have availability in your accommodation, we will assign you the closest meeting point to your hotel.

You will receive the pick-up time one day before the tour, each hotel has a different pick-up time, please check your email or you can contact us by WhatsApp if you do not receive your confirmation one day before the tour.

You will enjoy a full day tour of fun, since the opening of the park you have at your disposal a restaurant for breakfast, snorkeling and activities are unlimited, as well as drinks in any of its 7 bars, you can eat, drink and snorkeling as much as you want and can.

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Infants must sit on laps
Not recommended for travelers with back problems
Not recommended for pregnant travelers
No heart problems or other serious medical conditions
It is recommended to bring an extra change of clothes
All children must be accompanied by an adult at all times
The activity is suggested for children from 5 years old
Tour duration and activities may vary based on weather conditions and other factors
The pick-up times at the hotels, itinerary and return time may be affected by issues beyond our control such as weather or traffic.
Most travelers can participate
Reservations less than 24 hours in advance will be subject to availability.

You can cancel up to 24 hours in advance of the experience for a full refund, if you cancel with less time, arrive late or do not show up, no refund will be offered.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Tripadvisor Reviews

1061 reviews for XelHa All Inclusive

Rated 5 out of 5

Christina V – June 17, 2022

So much stuff to do and see. Great for the whole family! Plan to spend the whole day. We did and still did not get to see and do everything. There are several add ones you can buy. I highly recommend the zip bike and snuba. And take advantage of the pictures they take of you throughout the part. The water slide is a must, but do it first thing when you get there as the lines will be long. We went before July 15th, which is their holiday week and while it was crowded you did not notice or wait. After the 15th there are thousands more people there so will be lines for everything. The food and drinks are good. It is all inclusive so take advantage!
Rated 5 out of 5

Jenelle D – June 17, 2022

We only had a partial day to spend at Xel-Ha, but we’re so glad we did. I was worried that we wouldn’t get our full value, as we had to leave by 1pm to catch a flight, but it was well worth it.
If I went again: Buy your own chemical free sunscreen. There’s lots of shady parts of the park, but there’s a lot of sun. You’ll want to do a full coverage application – but you need to use the right kind to protect the environment and abide by their rules. Buy your own and apply.
Stash your stuff in a locker and head to the water slide. You don’t need much. Wear your flip flops and nothing else. Stash shoes in the locker at the base of the slide. After slide – grab shoes and head to the breakfast buffet. From there, put your shoes away and make your way up to the top of the lazy river. On the river, you can stop at tons of places – pull off for cliff jumping. Stop for ziplining (repeat this many times!) and continue on down the river.
Grab a drink and your shoes. Walk the perimeter of the park (across the floating bridge etc). you’ll come to the cliff & zipline again) but you’ll also find a rope swing and other cool features tucked around. There’s lifejackets at every attraction, so you don’t need to carry them. pause, jacket, do it and move along.
Have lunch!
Snorkel if you want (I’m not a fan of it), relax in the hammocks. Kids on the playground. Repeat your favorite things. Observe (without the $$ to participate) the dolphins, manatee, stingrays.
Have a blast you’ll never forget.
Rated 5 out of 5

Julie K – June 17, 2022

It was so great to snorkel and float though the mangroves. The mangroves are so beautiful and something you really want to see in Playa! The Mexican food at Xel Ha was incredible. Very flavorful and different from what you eat at the all inclusives. There is plenty to do from cliff jumping to swimming with dolphins. Definitely a full day excursion,, however we pared it with a trip to Tulem and had plenty of time for both!
Rated 5 out of 5

Joseph B – June 17, 2022

Xel-Ha was an amazing establishment!! There is way more to do than anyone could do in a day!!! Just leisurely snorkeling around their lagoon to swimming with the Dolphins. The amount of different events going on there is endless really. The height of my vacation was getting to swim with the dolphins. Well you don’t really swim with them so much as have them interact with you while you float around them!! That was an extra cost as was the photos if you wanted them. A little pricey but a once in a lifetime experience. It is “Mostly” all inclusive as it’s all you can eat and drink all day!! I would absolutely visit Xel-Ha again so I could finish viewing the stuff I didn’t get to see last time!!
Rated 5 out of 5

The_Hallams_x – June 17, 2022

We had a great time and would highly recommend it!

It is beautiful park to walk around in the trees and have a cycle up to the start of the river. You can then get a inner tube down the not so lazy river. The current is not very strong so you need to do loads of paddling and the river is long so we gave up in the end and swam back! Take care getting in the donuts as my flipped and went face first in the river much to everyone’s amusement!

Lots of fish if you like snorkelling, we did the Sea Trek which was great fun!

There aren’t too many shady areas, so we spent around 5 hours here then went back to the hotel which was ample time to enjoy everything we wanted to do.

It is an expensive day out especially if you do activities and then want the photos as you have to buy the photo package but worth it.