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XelHa All Inclusive

Rated 5.00 out of 5 based on 1061 customer ratings

(1061 customer reviews)

XelHa All Inclusive Tour, 5 restaurants, snorkel, slides and scenic tower

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XelHa All Inclusive Tour
5 restaurants, snorkel, slides and scenic tower

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Description
Reviews (1061)

Description

The hidden paradise of the Riviera Maya, an ecological park with a vast marine life and natural reefs, has 5 themed restaurants included, unlimited drinks in 7 bars, slides and scenic tower, the perfect tour to go with family, couple or friends.

5 Restaurants
Unlimited drinks
Unlimited snorkeling
Comfortable roundtrip transportation

Included

Round trip transportation
Park admission
Unlimited food and drinks
Bays and natural pools
Unlimited snorkeling
Snorkel equipment in 5 different modules
Access to the lighthouse and slides
Children’s world
Lockers and towels
Hammocks and rest areas
Bathrooms, dressing rooms and showers

Not included

Extraordinary activities

We will pick you up at your hotel in Cancun and Riviera Maya, if we do not have availability in your accommodation, we will assign you the closest meeting point to your hotel.

You will receive the pick-up time one day before the tour, each hotel has a different pick-up time, please check your email or you can contact us by WhatsApp if you do not receive your confirmation one day before the tour.

You will enjoy a full day tour of fun, since the opening of the park you have at your disposal a restaurant for breakfast, snorkeling and activities are unlimited, as well as drinks in any of its 7 bars, you can eat, drink and snorkeling as much as you want and can.

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Infants must sit on laps
Not recommended for travelers with back problems
Not recommended for pregnant travelers
No heart problems or other serious medical conditions
It is recommended to bring an extra change of clothes
All children must be accompanied by an adult at all times
The activity is suggested for children from 5 years old
Tour duration and activities may vary based on weather conditions and other factors
The pick-up times at the hotels, itinerary and return time may be affected by issues beyond our control such as weather or traffic.
Most travelers can participate
Reservations less than 24 hours in advance will be subject to availability.

You can cancel up to 24 hours in advance of the experience for a full refund, if you cancel with less time, arrive late or do not show up, no refund will be offered.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Tripadvisor Reviews

1061 reviews for XelHa All Inclusive

Rated 5 out of 5

shannonlward – June 17, 2022

Our family booked a combination tour of Xel-Ha and Tulum. We have two daughters, ages 9 and 12. I looked at dozens of reviews for Xcaret and Xel-Ha prior to our trip, trying to decide which would be the best choice for our family. We chose Xel-Ha because we thought the kids would enjoy the adventurous activities, and my husband and I liked the idea of seeing Tulum at the same time. Xel-Ha was a fun place, and my 4 star rating is based on that activity. Tulum was a big miss for us though. Here are my thoughts/comments on both:

1. Tulum was hot!!! We live in Florida, so heat and humidity are normal for us. Tulum might be a nice place to visit in February, but I would NEVER recommend going there in July. My kids actually felt sorry for the Mayan people who had to live with this kind of heat!

2. Tulum is free to Mexicans on Sundays. I did not know this little fact until our tour guide told us to expect big crowds. I had intentionally booked this excursion on a Sunday because I heard it was a good day to go to Xel-Ha, but I didn’t do the research on Tulum. If you decide to go to Tulum (hopefully in winter), don’t go on Sunday!

3. Just a recommendation, but I wish I had stayed south of Cancun. We stayed in the Hotel Zone, and the bus ride to Xel-Ha and Tulum was so LONG. It took at least 2 hours each way, which made an already long day so much longer. The other excursions that we did during our vacation were also south of Cancun, so I wish we had looked at hotels in Riviera Maya or Playa del Carmen.

4. Xel-Ha was fun. It was not amazing, but it was a pleasant way to spend the day. The cool water was such a welcome relief after the heat at Tulum. The snorkeling was just OK. I have snorkeled in Belize and the Florida Keys (both amazing), and this was nothing special. However, it was still pleasant to spend the day swimming in cool water and looking for fish. We especially enjoyed the stops for cliff jumping, zip lining, and the water obstacle courses.

5. With the Tulum tour included, we arrived at Xel-Ha around noon. We ate lunch, changed clothes, and completed every “included” activity by the time our bus left at 6:00. We were a bit rushed at the end, but we got it all done. If we had spent the day only at Xel-Ha, I think we would have run out of activities. I probably would have been tempted to spend extra money on one of the other activities to fill our time.

6. We scanned our bracelets for pictures, but we didn’t end up buying any. When we looked at our pictures at the end of the day, there were a few good ones, but most of them were off on the timing. (For example, it only caught our foot on the slide, or it caught one of us right before we jumped off the cliff.) We even had some pictures of strangers, and I am not sure how that happened. I think we could have done better. Some people in my family were better at remembering to scan their bracelets, and some people were better at looking at the camera and smiling. A little more effort on our part might have made the pictures worthwhile.
Rated 5 out of 5

LeSteveO – June 17, 2022

Xel-Ha had enough inclusive activities for us to spend the day without having to pay for any extras. The jungle walk and river ride were a lot of fun, there are lots of spots to snorkel. There is also a very good selection of food and drink at various diners.
All in all, a great day, and we were all tired and ready for the bus home.
Rated 5 out of 5

Ruth D – June 17, 2022

This was such a great experience as this was my first park in Cancun I can defiantly say it’s worth it!
Rated 5 out of 5

Russell M – June 17, 2022

Just like xcaret hotel and xcaret park fantastic.
Relaxing ride on the floating seats, bit busy where u get on them but then opens up into a huge area. Jumped out of our seats and swam for hours, snorkeling looking at the lovely fish. Couple of activities u pay for but others are free including lovely food and drink stalls everywhere. Loved it, it’s a must visit place.
Rated 5 out of 5

Lauren – June 17, 2022

So my boyfriend likes to be kept busy and doing stuff and wow this was the perfect place to go … none stop activities to do all day !
The park it’s self is beautiful so natural whether cliff jumping,rope swinging or snorkelling nothing was disappointing even the lazy river was exciting … the food delicious all you can eat buffet . Honestly one of the best places I have ever visited .