XelHa All Inclusive

(1061 customer reviews)

XelHa All Inclusive Tour, 5 restaurants, snorkel, slides and scenic tower

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XelHa All Inclusive Tour
5 restaurants, snorkel, slides and scenic tower

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Description

 

The hidden paradise of the Riviera Maya, an ecological park with a vast marine life and natural reefs, has 5 themed restaurants included, unlimited drinks in 7 bars, slides and scenic tower, the perfect tour to go with family, couple or friends.

  • 5 Restaurants
  • Unlimited drinks
  • Unlimited snorkeling
  • Comfortable roundtrip transportation

Included

  •  
    Round trip transportation
  •  
    Park admission
  •  
    Unlimited food and drinks
  •  
    Bays and natural pools
  •  
    Unlimited snorkeling
  •  
    Snorkel equipment in 5 different modules
  •  
    Access to the lighthouse and slides
  •  
    Children’s world
  •  
    Lockers and towels
  •  
    Hammocks and rest areas
  •  
    Bathrooms, dressing rooms and showers

Not included

  •  
    Extraordinary activities

We will pick you up at your hotel in Cancun and Riviera Maya, if we do not have availability in your accommodation, we will assign you the closest meeting point to your hotel.

You will receive the pick-up time one day before the tour, each hotel has a different pick-up time, please check your email or you can contact us by WhatsApp if you do not receive your confirmation one day before the tour.

You will enjoy a full day tour of fun, since the opening of the park you have at your disposal a restaurant for breakfast, snorkeling and activities are unlimited, as well as drinks in any of its 7 bars, you can eat, drink and snorkeling as much as you want and can.

  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Infants must sit on laps
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • It is recommended to bring an extra change of clothes
  • All children must be accompanied by an adult at all times
  • The activity is suggested for children from 5 years old
  • Tour duration and activities may vary based on weather conditions and other factors
  • The pick-up times at the hotels, itinerary and return time may be affected by issues beyond our control such as weather or traffic.
  • Most travelers can participate
  • Reservations less than 24 hours in advance will be subject to availability.

You can cancel up to 24 hours in advance of the experience for a full refund, if you cancel with less time, arrive late or do not show up, no refund will be offered.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
 

Tripadvisor Reviews

1061 reviews for XelHa All Inclusive

  1. Gabby S

    The lazy river is “okay” but there’s not much to see snorkelling and apart from that there’s only a slide and a small zip line to do included in what you pay. Would probably have enjoyed it more if it was hot a day. 9-6 is way too long to spend here, there’s not actually much to do. Save your money and go to Xenses or Xcaret. P.S this place is all jungle so it’s mosquito heaven.. take some decent repellent

  2. Roberto Moreno

    My first time here and we did had a great time! We complete the passport challenge and got a free T-shirt. The attractions are great, so much fun. We did it twice or thrice of each (since it was not crowded). Be sure to arrive early morning when the park opens and try the tower first. You can get food and drinks as many times as you want if you come from Hotel Xcaret México. You also can get free sun block at the info module (which is biodegrade). Water shoes are a must.

  3. NiKri

    We loved the trip to Xel-Ha!!! We got picked-up at our hotel, started with a great breakfast that was included and did all the activities that were included. Unfortunately a lot of activities like swimming with the dolphins or a ride with the speed boat were not included – this should get changed as the prize is already quite high. Nevertheless definitly worth to visit 🙂

  4. Pauline

    We were told by our TUI rep that it was a 90 min journey. Got on a coach at our hotel Riu Palace peninsula. After 60 minutes we were told to go on another bus to get to park, another 90 minutes to get there! 2.5 hours on a coach.

    We arrived and it was really warm. We got our snorkelling gear and I bought water shoes ($30) you really need these. Bring your own.

    We went snorkelling, lazy river, jumped off the cliff, zip slides and the fastest longest water slide and lighthouse (my highlight of the day).

    We had lunch (food not great), some mojitos (recommended, they were great). It was only 3pm, we wanted to go home then. Such long day.

    Its like buying a ticket to Alton Towers or Disney (I’ve been to both) and all the big rides are not included? All the real fun stuff was extra.
    I would not return, it just wasn’t for us.

  5. Stevecgy007

    This is a fantastic park! The park is massive. There is so much snorkeling that you can do and not be crowded. A must do is the lazy river through the mangroves. There are a few stops you can do and jump off a cliff and there is a zip line that drops into the water. The park is all inclusive so food and drinks, alcohol to is included. The water slide is good but not as exciting just going round and round the light house. It is also salt water so at the end you get salt water up your nose. The view from the top is amazing but you can not take a camera up there with you.

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