Xcaret Plus
Xcaret Plus: the best theme park in the Riviera Maya with more than 50 activities included, lunch and the night show “México Espectacular”
Book now & pay later
- Secure your spot while staying flexible
- Book by WhatsApp and pay when boarding
- Free cancellation Up to 24 hours in advance
Xcaret Plus: more than 50 activities included,
lunch and the night show “México Espectacular”
Safety measures
Full day
Hotel pickup offered
English & Spanish
Mobile ticket
+50 activities
Safety measures
Full day
Hotel pickup offered
English & Spanish
Mobile ticket
+50 activities
Description
Tripadvisor Reviews
1101 reviews for Xcaret Plus
Only logged in customers who have purchased this product may leave a review.
linusrueschler –
Xcaret was the best resort we have been to in the past 10 years. The hotel was amazing, I liked how they designed it to give you the beach and jungle feeling. Everything was clean and never had a chaotic situation.
Our day trips to lagoons and parks around were included. I cannot remember a day where we were bored. So they do a good job to keep you busy and entertained. For the shows by night and free drinks as it’s all included, the time is not comparable. You have to experience it 😉
kellss –
Had to cram in loads in the morning! We booked a snorkel tour. Did the rivers 1st which was amazing. Highly recommended and then had to quickly get on our boat out to the reef which was also amazing. Lots to see and do here and it feels like your in the jungle but I hated seeing the dolphins couped up in such small areas doing tricks. Also the jaguars kept pacing up and down which I found so sad. So you pay into the park but then also have to pay for activities and then there’s the price of the pictures whacked on top of that. Very expensive do! Stuff started to close at 5.30pm so we missed alot. The show was really good though. So good and bad bits.
Andrés –
There’s nothing to see if you’re a teen or adult. This park has nothing wild or interesting apart from the Maya ruins. If you want to get a better taste, try visiting Xel-Ha then. But I have to admit that the night dinner show is very emotive.
family12201 –
Beautiful place just a suggestion you need aleast a week to enjoy more if you take this package and enjoy the resort we when less than a week we had no time to visit all the parks but it was wore its the staff there are the best special thanks to all the staff in trajineras restaurant all of them they just the best we whent to a lot of the restaurants including HA, but the team in trajineras we take off the hat to them but everyone in all the restaurant were so attentive great job .
jennpearson –
Let me say that we love Mexico and have made numerous trips over the years. We have enjoyed many excursions and have been treated kindly and professionally on almost every trip. Xel-ha (owned by Xcaret), was 1 excursion we had not yet done, and my son was very excited to try.
We booked our trip in February, before the COVID 19 pandemic took over the world. I reserved 3 tickets to Xel-ha for the end of March, before travel was prohibited. 1 week after I reserved, we had to cancel because of the pandemic and travel restrictions from the US.
I immediately got a hold of my resort, and received a complete refund in less than 3 days. I immediately got a hold of my transportation and other excursions, and received complete refunds within a week, no questions asked. I got a hold of Xcaret and was told there would be a 10% charge for my cancellation ~ so almost $30. I asked why I was being penalized for changes that were beyond my control, and they said it was a ‘bank’ charge. Hmmm….they don’t have bank charges for anything else I reserved, so just at Xcaret?? I literally had my reservation for only 5-6 days before I was forced to cancel. Seriously??? They then said I could get a ‘credit’ instead, but who knows if they’ll get to book their same trip at this point? I went ahead with the 10% charge (ridiculous), and asked how long for the refund to process ~ 2 weeks!!! UGH, okay, fine.
Now here we are, OVER A MONTH LATER, and I STILL HAVE NOT received my refund! I once again got a hold of Xcaret was told it would now take 30 days, not 2 weeks. Once I told them it had been over 30 days, in fact, about 34 days, they said the 30 days did not include weekends. INSANE!
I will reschedule my trip to Mexico as soon as I can, but I guarantee this is not going to be a business that I will visit. The way they treat their customers is abysmal during such a stressful time. It’s very rare I leave negative TA reviews, but wanted others to be aware before spending their hard earned money at a business such as this.