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XelHa All Inclusive

Rated 5.00 out of 5 based on 1061 customer ratings

(1061 customer reviews)

XelHa All Inclusive Tour, 5 restaurants, snorkel, slides and scenic tower

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XelHa All Inclusive Tour
5 restaurants, snorkel, slides and scenic tower

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Description
Reviews (1061)

Description

The hidden paradise of the Riviera Maya, an ecological park with a vast marine life and natural reefs, has 5 themed restaurants included, unlimited drinks in 7 bars, slides and scenic tower, the perfect tour to go with family, couple or friends.

5 Restaurants
Unlimited drinks
Unlimited snorkeling
Comfortable roundtrip transportation

Included

Round trip transportation
Park admission
Unlimited food and drinks
Bays and natural pools
Unlimited snorkeling
Snorkel equipment in 5 different modules
Access to the lighthouse and slides
Children’s world
Lockers and towels
Hammocks and rest areas
Bathrooms, dressing rooms and showers

Not included

Extraordinary activities

We will pick you up at your hotel in Cancun and Riviera Maya, if we do not have availability in your accommodation, we will assign you the closest meeting point to your hotel.

You will receive the pick-up time one day before the tour, each hotel has a different pick-up time, please check your email or you can contact us by WhatsApp if you do not receive your confirmation one day before the tour.

You will enjoy a full day tour of fun, since the opening of the park you have at your disposal a restaurant for breakfast, snorkeling and activities are unlimited, as well as drinks in any of its 7 bars, you can eat, drink and snorkeling as much as you want and can.

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Infants must sit on laps
Not recommended for travelers with back problems
Not recommended for pregnant travelers
No heart problems or other serious medical conditions
It is recommended to bring an extra change of clothes
All children must be accompanied by an adult at all times
The activity is suggested for children from 5 years old
Tour duration and activities may vary based on weather conditions and other factors
The pick-up times at the hotels, itinerary and return time may be affected by issues beyond our control such as weather or traffic.
Most travelers can participate
Reservations less than 24 hours in advance will be subject to availability.

You can cancel up to 24 hours in advance of the experience for a full refund, if you cancel with less time, arrive late or do not show up, no refund will be offered.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Tripadvisor Reviews

1061 reviews for XelHa All Inclusive

Rated 5 out of 5

suvithavijay – June 17, 2022

Customer Service representatives are liars. I had booked tickets to Xel-Ha and XCaret for Spring Break 2020 for a total of about $600. As soon as Covid was declared a pandemic in March, I called to cancel. Their representatives asked me to hold on to my tickets for 2 years and gauge the situation so that I can use if I chose to travel any time in 2 years. They said if I changed my plans, I could call in any time and that I would get a refund. At this point, my kids are not old enough to be vaccinated and so we have decided not to travel, so I called them to cancel and they said they won’t refund the money since its past the cancellation period. So essentially, they lied to me. Also, I sent multiple emails and did not get any responses, so I kept calling them. I lost $600. Very terrible !!
Rated 5 out of 5

sophie b – June 17, 2022

Just want to recommend power snorkel at Xel Ha. It’s AMAZING. Fun for the whole family. Plus, our guide, Milton, was really cool and made sure that we had a great time. Do yourself a favor and sign up for it. You won’t regret it.
Rated 5 out of 5

Rodolfo T – June 17, 2022

perfect experience if you love nature.

we went into the park early stayed in Tulum just as a reference its 15 min away. drove there and enjoyed the experience.
the food was great and very tasty, no wait time at the restaurants. seemed like low traffic day.
also we did the Sea Trek activity super fun got to see a lot of marine life, a big sting ray and lots of fish including a huge one ( not sure what it was). i had a go pro with me during the experience and it was good for videos.
for pictures i suggest the photo package, its worth it, you use your bracelet to take pictures around the park we took over 200 and they have great quality and you can repeat many pictures to pose as a family couple or alone.
Rated 5 out of 5

Gabylasouris – June 17, 2022

We did Cobá/Xel-Ha !!☺️☺️☺️

Coba is very different from Chichen itza 😱😱😱😱

Not the same on luxury if I can say like that. The toilet there is not like I’ve ever seen 😂😂😂.

You can walk 2 km to the end and back or you can take a bike and if you have kids or just want to have an amazing experience 😂😂 we’ll get the taxi bike 😂😂😂 that was the best part of it for us. It’s included but you tip !!! 🤗🤗🤗

In the bus to coba that takes about 1h, they give you a sandwich and juice around 9am. We left the hotel at 7h40. Arrived at 8h10 to the main bus stop (xelha). Had 40 mins there. Left for coba at 8h50. Arrived at 9h50. Did 2 hours here with toilet and tour guide. Left for xelha at 11h50. Arrived at 12h50 at xelha.

Went for lunch at the international buffet.

Did the river snorkel for 2 hours OMGGGG we love it wowowowowo. Just amazing the life in there. We didn’t do all the corner of the lake. (We are going again at the tulip TOUR) did all the stuff included. Very nice park but definitely you can do that park in one day. They have lockers for free. We are had a blast !!!!!

Adam (9 years old) wanted to do the bike in the air but it cost money 😵‍💫

We took the train bus for the river snorkel…. Very cool 🙂🙂🙂

Thé nature is really amazing.

I’m having so much fun 😂😂😂😂😂😂😂😂 I’m like a kid 😂😂😂
Rated 5 out of 5

Lovely P – June 17, 2022

I had an amazing time, my favorite excursion was the riding in the vehicle, the food was great, the people were fantastic.