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XelHa All Inclusive

Rated 5.00 out of 5 based on 1061 customer ratings

(1061 customer reviews)

XelHa All Inclusive Tour, 5 restaurants, snorkel, slides and scenic tower

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XelHa All Inclusive Tour
5 restaurants, snorkel, slides and scenic tower

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Description
Reviews (1061)

Description

The hidden paradise of the Riviera Maya, an ecological park with a vast marine life and natural reefs, has 5 themed restaurants included, unlimited drinks in 7 bars, slides and scenic tower, the perfect tour to go with family, couple or friends.

5 Restaurants
Unlimited drinks
Unlimited snorkeling
Comfortable roundtrip transportation

Included

Round trip transportation
Park admission
Unlimited food and drinks
Bays and natural pools
Unlimited snorkeling
Snorkel equipment in 5 different modules
Access to the lighthouse and slides
Children’s world
Lockers and towels
Hammocks and rest areas
Bathrooms, dressing rooms and showers

Not included

Extraordinary activities

We will pick you up at your hotel in Cancun and Riviera Maya, if we do not have availability in your accommodation, we will assign you the closest meeting point to your hotel.

You will receive the pick-up time one day before the tour, each hotel has a different pick-up time, please check your email or you can contact us by WhatsApp if you do not receive your confirmation one day before the tour.

You will enjoy a full day tour of fun, since the opening of the park you have at your disposal a restaurant for breakfast, snorkeling and activities are unlimited, as well as drinks in any of its 7 bars, you can eat, drink and snorkeling as much as you want and can.

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Infants must sit on laps
Not recommended for travelers with back problems
Not recommended for pregnant travelers
No heart problems or other serious medical conditions
It is recommended to bring an extra change of clothes
All children must be accompanied by an adult at all times
The activity is suggested for children from 5 years old
Tour duration and activities may vary based on weather conditions and other factors
The pick-up times at the hotels, itinerary and return time may be affected by issues beyond our control such as weather or traffic.
Most travelers can participate
Reservations less than 24 hours in advance will be subject to availability.

You can cancel up to 24 hours in advance of the experience for a full refund, if you cancel with less time, arrive late or do not show up, no refund will be offered.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Tripadvisor Reviews

1061 reviews for XelHa All Inclusive

Rated 5 out of 5

Kayleigh B – June 17, 2022

Had a cracking day. Lazy river, all day snorkeling, cliff jumping, water slide and assault courses.
Tips:
– take water shoes, they are a must!
– book in for your experiences/extras
at the beginning of the day.
– do the lazy river/assault courses as early as possible, they get busy quickly!
– take advantage of the photo pass deal, there are cameras everywhere..
– don’t bother going if you can’t swim!
Rated 5 out of 5

Michael Haddick – June 17, 2022

We decided to head out our hotel for the day.

This place is beautiful, great views lots to do and all inclusive. Food & drinks both great to.

The lazy river was fun, we also paid extra to do the zip wire cycle bikes which I would say were worth it.
Rated 5 out of 5

FrancisYolo – June 17, 2022

Xel-Ha is the best park among all the parks in my opinion. I love all the water activities it has to offer. Also, there are a few dining options on site. While the buffet is okay but good enough to keep your stomach satisfied. Snorkeling condition is quite good during a sunny day. My favorite part was jumping off the cliffs and I believe I did five times at two different locations. Make sure to get the photo pass which you can share the cost with your group. The pictures are of great quality and there are many good spots that you won’t be able to take a picture by your own camera. The only thing I would’ve changed is that I went with a tour company. We waited for an hour before the bus actually started moving in the morning. By the time we arrived, it was almost noon. I would recommend get your tickets online (discounted if booking early), and find your own transportation to get there early.
Rated 5 out of 5

Ian – June 17, 2022

An honest review..
Took my family to Xel-ha for the day as a break from the resort. As others have stated this place is beautiful. A handful of reviews on this site have states that the ability to swim is a must or if you cant swim, don’t go. Pure nonsense!
Let me be clear. There is a difference between not having the ability/skills to swim and fear of water. I do not consider myself a swimmer and by that I meaning I fell out if a boat it would not be pretty. Reading some of these reviews really discouraged me from purchasing tickets but my kids really wanted to go. I enjoyed everything the park has to offer. I did not partake in the cliff jumping because I am.not comfortable submerging myself in water. If you lack the ability to swim but are comfortable ina lifevest than you will thoroughly enjoy the park. I put on a lifevest (everyone in the park wears one, so you will not feel alienated), took a leap of faith and got in the water… guess what, with a lifevest on you float! Not only did I enjoy snorkeling all day with my kids (saw cool fish), I ziplined into the water and had a great time while barely getting my hair wet. If you cant swim but are willing to get in the water with a lifevest on you’ll have a great time. If you truly are afraid of the water my heart goes out to you and maybe this type of excursion is not for you. We decided to purchase tickets for Seatrek and that was really fun. I’ll admit to having a mild panic attack when I first went under but was able to relax and recover. Tip for anyone interested in Seatrek but has water issues, dont take deep breaths. Take short even breaths and you’ll be fine. Saw lots of beautiful fish and rocks/statues. Photographer took lots of amazing pictures!! Speaking of pictures, purchase the picture package. My family had roughly 200 pictures taken and they are fantastic!
Couple if negative thoughts.. we did hit see a few of the advertised sea life such as Ray’s or turtles. That’s not to say that they are not there we just did nit see them. The park is massive and we may not have been at the right place at the right time.
The food and drink is ok, lots to choose from. I 100% got sick from eating at Xel-ha. Only lasted the evening. Could have been a fluke but be careful. I will say all of the cooks were very clean and wore face shields.
All in all an amazing day with my family and I would definitely enjoy the park again however in my next trip I will spend more time snorkeling!! Final note.. if you cant swim it’s ok, you can still enjoy the entire park!
Rated 5 out of 5

RoxyP156 – June 17, 2022

This place was almost 2 hrs away from my hotel which had me pissed off because I didn’t know and the driver didn’t say anything. Once I got settled in the park, that 2 hr drive was WORTH IT!!!! I booked xel-ha with dolphins swim/snorkel. It’s one of the BEST EXPERIENCE EVER! So worth it! The pictures are pricey though, but worth it! The food was better than my hotel lol! So many different options. The drinks were also better than my hotel! Just snorkeling out there in the water was good! I got on the slide and i will never do it again! I hate roller coasters and I didn’t know there was a fast drop and I almost died! Not for me! A lot of stuff you have to pay for and there’s a lot of walking to do! I had so much fun!! I will always recommend xel-ha!!!