Book the XelHa All Inclusive Tour here official booking website

XelHa All Inclusive

Rated 5.00 out of 5 based on 1061 customer ratings

(1061 customer reviews)

XelHa All Inclusive Tour, 5 restaurants, snorkel, slides and scenic tower

Book now & pay later

Secure your spot while staying flexible
Book by WhatsApp and pay when boarding
Free cancellation Up to 24 hours in advance

GUARANTEED SAFE CHECKOUT

XelHa All Inclusive Tour
5 restaurants, snorkel, slides and scenic tower

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Description
Reviews (1061)

Description

The hidden paradise of the Riviera Maya, an ecological park with a vast marine life and natural reefs, has 5 themed restaurants included, unlimited drinks in 7 bars, slides and scenic tower, the perfect tour to go with family, couple or friends.

5 Restaurants
Unlimited drinks
Unlimited snorkeling
Comfortable roundtrip transportation

Included

Round trip transportation
Park admission
Unlimited food and drinks
Bays and natural pools
Unlimited snorkeling
Snorkel equipment in 5 different modules
Access to the lighthouse and slides
Children’s world
Lockers and towels
Hammocks and rest areas
Bathrooms, dressing rooms and showers

Not included

Extraordinary activities

We will pick you up at your hotel in Cancun and Riviera Maya, if we do not have availability in your accommodation, we will assign you the closest meeting point to your hotel.

You will receive the pick-up time one day before the tour, each hotel has a different pick-up time, please check your email or you can contact us by WhatsApp if you do not receive your confirmation one day before the tour.

You will enjoy a full day tour of fun, since the opening of the park you have at your disposal a restaurant for breakfast, snorkeling and activities are unlimited, as well as drinks in any of its 7 bars, you can eat, drink and snorkeling as much as you want and can.

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Infants must sit on laps
Not recommended for travelers with back problems
Not recommended for pregnant travelers
No heart problems or other serious medical conditions
It is recommended to bring an extra change of clothes
All children must be accompanied by an adult at all times
The activity is suggested for children from 5 years old
Tour duration and activities may vary based on weather conditions and other factors
The pick-up times at the hotels, itinerary and return time may be affected by issues beyond our control such as weather or traffic.
Most travelers can participate
Reservations less than 24 hours in advance will be subject to availability.

You can cancel up to 24 hours in advance of the experience for a full refund, if you cancel with less time, arrive late or do not show up, no refund will be offered.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Tripadvisor Reviews

1061 reviews for XelHa All Inclusive

Rated 5 out of 5

Ale Morales – June 17, 2022

My experience at the park was great, but as soon as you enter you can see the biggest issue: they keep animals in captivity and exploit them 365 days a year. Those dolphins, stingrays and manatees are pet by thousands of tourists every day. In this century, this treatment should be illegal.
The rest of the park is wonderful. The water slides, cenotes, snorkel, bike rides, zip lines, all exciting and amazing. The buffet has great variety of food for every taste, and the quality was excellent.
With all the wonders the park can offer, it shouldn’t need to exploit animals. But of course, people pay good money for it, and that’s what the owners care about.
Rated 5 out of 5

B5242VHkennethc – June 17, 2022

All in all it was a great day. expensive, but good. The buffet food was also better than the resort we stayed at. Enjoyed the grounds and the snorkeling. You will definitely enjoy your day. We would do it again. We rented a taxi for the day from our resort and had the same ride there and back. in my opinion better than a bus.

THAT SAID – here are a couple of frustrations
1) the water slide was so salty and stung so badly that my 8 year old was in tears. Don’t know if that was normal, but our whole bodies were in pain, and our eyes felt like needles in them. no joke.
2) the Dolphin swim – we paid extra to swim with the dolphins (which was fun). At entry, for some reason the price was negotiable…? sure ok. I’ll take less
2b) they told my wife where to go stand as she didn’t join us, and missed the whole thing as they told her to go to the wrong place so we couldn’t get any pictures. Very dissapointed.
2c) THATS OK THEY TOOK Pictures for us! – BUT – when we went to go buy them as my wife missed out, they were going to charge us over $250 US for 40ish pictures. SO HUGE SCAM. flat out denied and the haggling began. I finally spent $30US for 10 pictures as we needed something to document the experience with the kids. Im all up for supporting the dolphins and research, but common.

Positive – the snorkeling was great and safe for the kiddos.
Rated 5 out of 5

Christopher P – June 17, 2022

All activities were new to me thats why i like them.
Some of the crew wasn’t hospitable, a smile and hello would’ve been mostly appreciated.
Rated 5 out of 5

Adam Peers – June 17, 2022

Absolutely amazing place.

Would I go back again? Absolutely. Can’t wait till my next Playa Del Carmen holiday as I will definately go back to all of the XCERET parks.

They are amazing value for money, they are incredibly clean, well maintained and almost perfection!

Honestly go here you will not regret it, snorkeling is amazing and staff are so friendly and happy to help.

No complaints here! Travelled on the free transport from Riviera Maya which was painless and Easy throughout.
Rated 5 out of 5

Kenda D – June 17, 2022

My daughter and I had the best time at Xel Ha!

We bought the photo package and were pleased that it was attached to both of our bracelets. There were lots of places with beautiful backgrounds to scan our bracelets We didn’t have to carry camera or our phones with us for pictures. They were safely stowed in a locker for the day! We even have some underwater pictures with fish all around us!

We were picked up pretty early and got to the park for ‘rope drop”. Our guide told us to take advantage and hit the popular parts early, before they were lined up. We headed up to the top of the lighthouse for the slides. What a great view from up there too!

We brought our own full face snokels and were not disappointed by the amount of fish ! I bet we swam for miles!

The other side of the park had some great trails and a cave /cenote area. pretty cool too!

Being an all inclusive for food and drinks was great ( again, didn’t have to carry a wallet around). They served breakfast and then some lunch. Lots to choose from and the lines weren’t very long at all!

We would absolutely recommend this excursion!