Book the XelHa All Inclusive Tour here official booking website

XelHa All Inclusive

Rated 5.00 out of 5 based on 1061 customer ratings

(1061 customer reviews)

XelHa All Inclusive Tour, 5 restaurants, snorkel, slides and scenic tower

Book now & pay later

Secure your spot while staying flexible
Book by WhatsApp and pay when boarding
Free cancellation Up to 24 hours in advance

GUARANTEED SAFE CHECKOUT

XelHa All Inclusive Tour
5 restaurants, snorkel, slides and scenic tower

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Safety measures

Full day

Hotel pickup offered

English & Spanish

Mobile ticket

All inclusive

Description
Reviews (1061)

Description

The hidden paradise of the Riviera Maya, an ecological park with a vast marine life and natural reefs, has 5 themed restaurants included, unlimited drinks in 7 bars, slides and scenic tower, the perfect tour to go with family, couple or friends.

5 Restaurants
Unlimited drinks
Unlimited snorkeling
Comfortable roundtrip transportation

Included

Round trip transportation
Park admission
Unlimited food and drinks
Bays and natural pools
Unlimited snorkeling
Snorkel equipment in 5 different modules
Access to the lighthouse and slides
Children’s world
Lockers and towels
Hammocks and rest areas
Bathrooms, dressing rooms and showers

Not included

Extraordinary activities

We will pick you up at your hotel in Cancun and Riviera Maya, if we do not have availability in your accommodation, we will assign you the closest meeting point to your hotel.

You will receive the pick-up time one day before the tour, each hotel has a different pick-up time, please check your email or you can contact us by WhatsApp if you do not receive your confirmation one day before the tour.

You will enjoy a full day tour of fun, since the opening of the park you have at your disposal a restaurant for breakfast, snorkeling and activities are unlimited, as well as drinks in any of its 7 bars, you can eat, drink and snorkeling as much as you want and can.

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Infants must sit on laps
Not recommended for travelers with back problems
Not recommended for pregnant travelers
No heart problems or other serious medical conditions
It is recommended to bring an extra change of clothes
All children must be accompanied by an adult at all times
The activity is suggested for children from 5 years old
Tour duration and activities may vary based on weather conditions and other factors
The pick-up times at the hotels, itinerary and return time may be affected by issues beyond our control such as weather or traffic.
Most travelers can participate
Reservations less than 24 hours in advance will be subject to availability.

You can cancel up to 24 hours in advance of the experience for a full refund, if you cancel with less time, arrive late or do not show up, no refund will be offered.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Tripadvisor Reviews

1061 reviews for XelHa All Inclusive

Rated 5 out of 5

EmKay823 – June 17, 2022

We wanted to do something different and as a family so we decided to go to Xel Ha! It was December but the weather still allows for swimming. Most of everything is included in your admission fee. They do try to get you on pictures. It was fun but not worth it. The food was…okay. But we still ate it!
Rated 5 out of 5

happy123Bc – June 17, 2022

We went to this place in December. The morning was very cool the day we went so I was freezing until about noon. We took a bus provided from xel ha because I bought a Black Friday deal. The transfer was great. It was free from my deal and I’m glad we got it. They explained everything and showed us around so for a first trip, it was good. On a second trip, I’d probably use the collective or taxi. We started with breakfast. I did not think it was anything special. It was cold and extremely busy. Food was edible but not great. Next we got a locker, very busy…too many people for me which I didn’t expect. Seemed like Disneyland busy. Next we did the lazy river. I was still cold at this point so I would not pre buy again, which I knew but I did get a good deal for Black Friday. I got my foot caught on a rock which hurt so be careful! My most memorable part was the parrots flying above us, very beautiful. We then did the zip lines which was fun. We did the water slide and I thought it was slow. I’m not into waterslides and don’t like speed and this was just fine, I was worried from other reviews but it’s ok. The wind is strong up there and cold but I’m glad I did it. For lunch, we didn’t care for it. For dinner we had Mexican which I did like. We walked around at least three times, and I didn’t think it was too much walking, but I am athletic. The overall price is good considering that drinks and food are included. I don’t like to snorkel and only went because my family enjoys it and I still had fun, even though I was too scared to go out and snorkel, so when you read my review, keep this in mind. My daughter who is 14 loved it. Lots to do even without buying extra activities. You can see the dolphins and manatees without paying to swim if you just want to see them. We stayed until closing even though we thought we wouldn’t. The only think I really disliked is how busy it is. I was not expecting that at all.
Rated 5 out of 5

KK1 – June 17, 2022

What a beautiful place Xel-Ha is..
We went with our 4 children (11,9,3,8months) not loads to do for the youngest 2 but the older 2 loved it, specially the zip wires.
It’s all-inclusive so eat and drink as much as you want, we only paid for the pictures at the end (that’s were they get you).

It’s definitely a place you have to visit if you go to Mexico, it really is a hidden wonder.

Amazing views and gorgeous surroundings.

Watch out for the mozzys tho!!
Rated 5 out of 5

Natalie J – June 17, 2022

We went here in Dec, this place is amazing to snorkel and have fun, we saw loads of fish including sting rays, jumped off the cliff, saw monkeys in the trees, snorkeled down the mangroves just such a good day.
we spent loads of time in the water
Rated 5 out of 5

vulpy – June 17, 2022

Careless and rude staff, unsafe park and very expensive for what it is.
We went there for snorkelling and it was our third visit since 2008. But we were confronted with a huge change in the quality of the attractions. We paid the all inclusive ticket that included of course the snorkel activity. While in the laguna, we arrived at one point where we see a huge stingray and we followed her until one point where it was a staff person saying that we have to pay 9$ to get any close. We asked why but he was only saying “bye bye” to us while hitting our heads with pieces of bread. So disrespectful!
In the afternoon we came back to snorkel and while in the middle of the laguna, another staff person began to move all the water tubes (maybe 100) to the shore. We were trapped under those huge tubes but was a bit difficult to move quickly with the snorkel equipment on our faces. My daughter almost had a panic attack. I don’t understand how can anyone be so careless and I wonder it the park insurance company is aware about that. Would they cover for accidents caused by staff incompetency?
Finally, I noticed that the park management only care about our money, they don’t see people in us but only walking $$.
We will never go back again and we are very disappointed about how bad Xel-Ha has changed compared with what it was 9-10 years ago. I expect they will put in the future fees for seeing yellow or blue fishes, big or smaller…why not if they put a ridiculous 9$ fees for seeing stingrays!
I don’t recommend this park for snorkelling activities !